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IT Helpdesk Assistant

Floss Agency
Closing date
3 Aug 2021

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Technology & New Media
Contract Type
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Job Details

Based in Tonbridge, you will be part of a small IT Team supporting 13 of the company's South Eastern sites with their IT issues.

Duties will include:
  • Providing first-line support to over 200 staff within the group
  • Troubleshooting, maintenance issues and infrastructure support
  • Rolling out software updates to systems and devices
  • Setting up desktops, laptops, pc's and phones
  • Researching and evaluating new technologies
  • Providing admin support and updating reports

Skills / Experience
  • At least 2 years helpdesk experience
  • Have a passion for technology, interested in software & hardware
  • Excellent IT skills, interest in building and repairing pc's
  • Great communication and customer service skills
  • A good level of numeracy and literacy
  • Relevant IT qualifications an advantage

Hours of work are:

Monday to Friday 0830-1730 (hour lunch break daily).

Full Driving Licence essential as there will be some travel to other sites.
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