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Digital Assistant

Surrey County Council
Closing date
27 Jul 2021

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Job Details

The starting salary for this role is £24,780 per annum for a 36 hour working week.

This is a permanent full-time role. You will be based at Fairmount House, Bull Hill, Leatherhead, Surrey KT22 7AH, but with an expectation to work flexibly across different locations.

Adult Social Care has an exciting full-time opportunity to support the service's channel shift vision, digital communications strategy and improving the overall experience of our residents.

The Digital Assistant role will support the day to day management of the Learning Disability and Autism Partnership Board websites. The website has undergone a major review to make it an improved, more engaging resource to host all key health and social care information for local people with learning disabilities and / or autism, their carers and families, and is a central reference point to host key strategic information for local providers and commissioners.

The role of the Digital Assistant will be to manage the ongoing content, add new information and develop and include more video content, conduct user testing to ensure the resources are effective for visitors and work with editors and authors to improve the overall resource, promote the website and grow visitor numbers.

This work forms a key element of the Surrey Information and Advice Strategy about care and support, ensuring residents can access universal information and advice about care and support.

You will have excellent IT skills, high levels of accuracy in data inputting, strong writing skills and use of grammar and spelling, and a thorough understanding of new technologies and social media.

You will need to be self-motivated and highly disciplined in your approach to your work which will include a range of administrative tasks involving adding, editing, reviewing and monitoring information on websites and online forms, publishing them online and using reports to identify broken links or errors. You may also be involved in new projects and training support for staff, care providers and partners.

Full training will be provided including understanding Google Analytics and SiteImprove, which provides insight into how people use our online resources.

Candidates should tailor their application, detailing experience and skills relevant to the job description.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Additional Information

The advert closes at 23:59 on the 1st August 2021.

Interview dates to be confirmed.

Contact Details

For an informal discussion please contact Mary Hendrick (Senior Commissioning Manager) via email at .uk.

We look forward to receiving your application. Please click on the apply online button below to submit.


From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
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