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Product Quality Manager

Closing date
27 Jul 2021

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Job Details

About the role:

TVS are operating as part of Team Leidos, a team of defence and logistics specialists, supporting a major transformation contract providing an end to end supply chain service delivering commodity and inventory savings to the UK Ministry of Defence.

We are now recruiting for a Product Quality Manager working for TVS at the Team Leidos offices at Emersons Green in Bristol as part of a vibrant and dynamic team, committed to transforming the way the MOD works. This role is currently working remotely from home.

Main Duties & Responsibilities:

The PQM is required to review, develop and maintain compliance processes in relation to Concessions, Part Quality NCRs and counterfeit parts and disposal process.

* Act as POC for Commodity Managers and equipment leads in relation to management of product quality processes.

* Contribute to the creation of best practice product quality strategy for CSS across all product and equipment areas.

* Establish and document processes for management of concessions, part quality NCRs (Non-Conformance Reports), counterfeit part management and disposal process.

* Develop and maintain process artefacts and training to support deployment of the above process within CSS.

* Support Commodity Managers and suppliers through the product quality process.

* Build relevant business MI to monitor supplier and business performance in relation to product quality management to support First Strike Availability metrics across CSS.

* Deploy appropriate RCA (Root Cause Analysis) tools in support of the above.

* Provide leadership to CSS in relation to product quality management issues in line with the TVS QMS and with ISO 9001/AS9100/AS9120 and TS 62668 and other relevant standards.

* Support and mentor Commodity Managers and technicians in the investigation and resolution of product quality issues.

* In conjunction with the Supplier Quality Assurance (SQA) function, reduce the effect of non-conforming supplier materials on the business performance measures.

* Provide emerging supplier information to SQA function in relation to problem supplier issues, and support supplier audits where applicable.

* Process and manager concession applications from suppliers utilising the relevant MOD process.

* Develop counterfeit parts avoidance processes built on the TL process and TS 62668.

Knowledge, Skills & Experience:

* Excellent interpersonal skills.

* Ability to contribute to a variety of cross-functional teams.

* Excellent written, verbal and presentation skills.

* Excellent organisational and follow-up skills.

* Competent in problem solving, team building, planning and decision making.

* Commercially aware.


* Relevant manufacturing/engineering degree is preferred, or HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.

* Membership of an industry related professional body would be advantageous.

* Previous aerospace or quality management experience working with NCRs, concessions, supplier engagement.

* Ability to communicate professionally with customers and suppliers when resolving supplier issues.

* Experience of working in Quality Assurance.

* Six Sigma/Lean Manufacturing skills.

* Experience of dealing with customers and suppliers.

About TVS:

Normally based from offices in Emersons Green we operate flexible start and finish times, have onsite car parking and an earlier finish time on Friday afternoon ensuring a good work life balance. Currently we are operating on a work from home basis that is under constant review as the National guidelines and situation develops.

The successful candidate will be required go through a Baseline Personnel Security Standard (BPSS) Clearance.

TVS Supply Chain Solutions are specialists in receiving, processing and managing the flow of raw materials, individual components and spare parts for a range of manufacturers within the automotive, beverage, industrial and defence markets.

Operating from six bespoke centres across the UK plus a number of strategic facilities across Europe, Asia and the USA, TVS SCS is owned by TVS Logistics Investment which is part of the $6bn TVS Group and has ambitious plans for global expansion.

Determined to be different, our specialist services set us apart as a market-leading 4PL provider. Our tailor made options include: inventory management; funding and control; supplier management; warehousing; packaging; inbound and outbound transport and logistics; same day delivery; kitting; sequencing; IT software for planning and costing and creation of technical product literature.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer
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