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Outreach Projects Officer - BAME Communities

Smart Works Leeds
Closing date
9 Aug 2021

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Contract Type
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Job Details

Do you have knowledge and experience of outreach work? Do you have a passion for working with a diverse range of communities? Would you like to be part of empowering women across Yorkshire? Are you fantastic at building relationships, managing your own projects and delivering on key targets? If you're a friendly, self-motivated and organised individual, with a commitment to help make lasting change for women across Yorkshire, we want to hear from you!

About Smart Works

At Smart Works Leeds we harness the power of clothes and confidence to allow a woman to be her best at a crucial moment in her life, giving her the confidence, the self-belief and the practical tools required to transform her life.

We support women throughout their employment journey, from coaching to apply for suitable roles, to providing high-quality interview clothes and interview coaching, then a capsule wardrobe when she has got the job. The service is completely free of charge and the clothes are theirs to keep.

We are proud that 70% of the women we have supported have succeeded at their job interview.

At Smart Works Leeds we have a small staff team of three, a Board of eight Trustees and over twenty regular volunteers.

Job Role

Reporting to the Centre Manager, the Outreach Projects Officer's objective would be to reach more women from Black Asian and Minority Ethnic (BAME) communities, raising awareness of our services and supporting additional clients from these communities over a 12-month period. This role would focus on creating new (and building on existing) relationships with organisations supporting women from BAME communities across the county, with a focus on cities such as Leeds, Bradford, Doncaster and York.

We are delighted that this role is grant funded for 1 year.

The role would include

Undertaking research and creating a project plan for this work
Building positive relationships with charities and organisations who work with women from BAME communities
Organising events and information sessions to inspire interest in our service
Presenting to partners and potential clients from across the county
Organising bespoke projects with charities that enables more clients to access our support
Increasing the client numbers from BAME communities to access our service
Responding to email and phone enquiries
Posting on our social media platforms to encourage engagement
Making client follow-up calls, creating case studies and reporting on successes

Person Specification

This position would suit a self-starting, ambitious, fantastic communicator, who is passionate about improving outcomes for women from BAME communities


Excellent communication skills, including public speaking and presenting training to large groups
Experience of outreach working with or supporting BAME communities
Experience of report writing
Experience managing own projects
Ability to build relationships with a wide range of people
Experienced at working within a fast paced organisation, where flexibility is key
Experienced user of Microsoft Word, Excel and Outlook
Experience using databases/CRM systems
An understanding of the issues and challenges faced by BAME communities that are marginalised /socially excluded


Experience of working within the charity sector/non-profit
Experience or interest in social media/marketing
Lived experience of the challenges our organisation is trying to tackle
Project management skills

We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We are committed to increasing our diversity and welcome applications from those with lived experience and/or who are from a BAME background.
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