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Data Cleanse Administrator - Work from home

Closing date
26 Jul 2021

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Technology & New Media
Contract Type
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Job Details

Data Cleanse Administrator

6 months temporary


Work from home

Responsible for improving the data quality in the Opus Corporate customer portfolio which will drive efficiencies in monthly billing cycles and improve the accuracy of invoices and support in minimising customer queries and overdue payments.

Provide dedicated cleansing support for Operations to improve the quality of the data held in the Opus Energy customer management and billing systems.
Working into the Operational excellence team who are dedicated on supporting the data cleanse activity
Executing data cleanse activities on the Opus Energy portfolio, as defined by the cleanse management function
Comparing data held in the Opus Energy systems with external sources, including proactively obtaining relevant data, and correcting any discrepancies
Executing data analysis on the Opus Energy portfolio to identify and size data quality issues
Potential for some limited interaction with customers to help rectify data quality issues
Producing status reporting relating to the cleansing activity
Providing input into data quality reporting produced by the cleanse management function

Previous experience (preferred):

Experience in working with customer data in an energy supply context
Knowledge of the retail gas and electricity market in the UK
Data handling and manipulation, including data entry into corporate systems, and data comparison between different sources
Experience in engaging with customers
Production of analytical reports, summarising complex information into coherent key points for stakeholder consumption
Production of status reports, summarising progress on activities against plan

Technical skills:

MS Office, including MS Excel
Well-organised and able to work to tight deadlines
Good interpersonal and communication skills
Attention to detail
Basic telephony and email skills

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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