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Helpdesk Coordinator

Closing date
23 Jul 2021

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Technology & New Media
Contract Type
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Job Details

Helpdesk Coordinator - London - £26,000 - Permanent

My client is an established and growing provider of hard facilities services and is looking for an experienced Helpdesk Coordinator with a good understanding of facilities management or engineering planning and works scheduling to join a growing team in the delivery of planned and reactive facilities maintenance services.

Supporting engineering teams across a single and demanding corporate contract in The City you will provide a professional, dedicated and customer focussed service to all stakeholders ensuring all tasks are logged onto the CAFM system are to a high degree of accuracy that meets the customers' expectations and requirements. Experience of CAFM systems is advantageous for this role.

Additionally, you will support the planning and scheduling of associated works to both internal and external resources and that delivery is in line with SLAs and ensuring that KPIs are met.

You should possess excellent interpersonal and organisational skills coupled with the ability to get on well with all people at all levels. Furthermore, excellent problem-solving skills and a willingness to take ownership of difficult issues seeing them through to the end is required for the role.

To apply for this this opportunity please contact Rob Hutchings on (phone number removed) or send your CV to

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