Call Handler

Hays Specialist Recruitment Limited
Closing date
18 Aug 2021

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Contract Type

Job Details

Call Handler - Wakefield - £9.00-£10 per hour (minimum) - 30 hours per week

Your new role

  • You will be the first point of contact of communication with patients, patients' relatives, healthcare professionals and other callers
  • You will be responsible for recording patients demographics and basic clinical information, you will assess their condition and ensure they are directed to the most appropriate healthcare professional or end disposition
  • You will provide assessment, basic advice, and health information to patients, supporting them to access the appropriate level of care including advice to manage their symptoms at home.

What you'll need to succeed
  • Excellent telephone manner
  • Impeccable communication and interpersonal skills
  • A minimum of 3 GCSE's (A*-C and needs to include Maths and English) or relevant customer service experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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