Our client who is based within the higher education sector, have a temporary role for a Temporary Student Funding Assistant. This is a temporary contract based in Greenock. The rate of pay will be £12.03 per Hour.
The hours of work will be 35 hours per week, Monday to Thursday, 8.45am to 4.45pm and Friday 8.45am to 3.30pm with a 45 minute lunch. The applicant would be required until the 15th July 2022.
A PVG Disclosure Certificate for working with children is required.
Main Purpose of the Role:
To provide a comprehensive administrative support to the Student Funding Manager / Team Leaders
to help ensure that students receive their appropriate funding entitlement(s). A student-centred approach is essential for this role.
Main duties and responsibilities:
Provide advice and guidance to staff and students on all aspects of Student Funding, including bursaries, discretionary and childcare grants, and administrative support to the Student Funding Manager and Team Leaders
Maintain up-to-date knowledge on funding regulations and guidance, to support the administration of the Student Funding Team processes and procedures
Process all student support fund applications
Check, process and record all amendments to applications, awards, correspondence, attendance records and payments in respect of all funded students
Routine correspondence, including letters, team templates, and financial awards
Make deductions from student's awards, holding payments, reinstating payments and monitoring of student attendance data. To notify child care providers on a regular basis of payments made / not made
Assist with the termination of awards for students who have withdrawn from their course and to calculate and reclaim any overpayments where necessary
Assist with the organisation and servicing of meetings, training events and audit visits
Attend staff meetings, development activities and student open days as required
Deal with routine enquiries and correspondence and internal and external communicationsThe ideal candidate must have:
SCQF level 5 e.g. Standard grades at credit or intermediate 2 or NC/NCPA
Excellent Administration experience
Experience of working in a student facing team to deliver successful outcomes
Experience of student welfare and supporting students
Working within a customer environment - including both face to face contact and dealing with enquiries on the telephone
Knowledge and understanding of current developments in the welfare system
Excellent written and verbal skills
Good IT skills including a good working knowledge Word, Excel and Power Point
Good interpersonal skills
Ability to meet targets within the timescale given and without reminders
Excellent organisational skills
Professional and flexible approach to work
Ability to work under pressure
Ability to travel independently between college sites