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1st / 2nd Line Support (broadband experience) - Colchester

Employer
Senitor Associates Ltd
Location
UK
Salary
Competitive
Closing date
23 Jul 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

1st / 2nd Line Support Engineer (broadband experience) - Colchester - £18,000 - £22,000

My client, a rapidly growing communications company based near Colchester is looking for a 1st / 2nd Line Support Engineer to work mostly from the office. This is a varied role where you will be involved in BAU support on a service desk as well as projects, like migrations and installations.

Duties
** General support on customer issue/queries.

** Diagnose and resolve reported issues.
** Engage , predominantly telephone discussions, with the client's network engineer to review LAN and WAN will be suitable for the Service.

** Set up and update equipment and network monitoring.

Skills/Experience

** Previous experience with Telecommunications

** Experience with management and configuration of wired and wireless equipment such as Radios, Routers, Switches, Phones, Hotspots, PBX. And Network Cabling.
** An eager and hardworking approach, client is happy to train initially if full knowledge isn't there.
** Strong communication skills
** Adaptable to different environment, each client you support will run a slightly different platform.
** Demonstrable knowledge of Active Directory, DNS, DHCP, TCP/IP, LAN's & WAN's

Get in touch now and apply for the role, it won't take me long to contact you to discuss the role further!

1st / 2nd Line Support Engineer (broadband experience) - Colchester - £18,000 - £22,000

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy
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