Mental Health (Secure & Complex) Services Advocate
Office based: - Newbury
Job reference: 82
Contract: - Permanent
Part-time - 14.8 hours, 2 days a week, working hours between Monday to Friday, 9am - 5pm (days to be confirmed at interview stage)
Salary - £8,000 - £8,975.20 (full time equivalent £20,000 to £22,438.00) dependent on experience per annum + benefits
Giving people a voice - and making sure it's heard - is something POhWER does every day. We're all about promoting equality, challenging unfairness and giving disadvantaged and vulnerable people access to high quality information, advice and advocacy services. POhWER is a registered charity that provides a range of services across England.
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We have a current vacancy for a Secure & Complex Services Advocate to join our team working part time in our units based in Newbury and Swindon. The role will be based in Newbury with a requirement to visit a unit based in Swindon.
You will be supporting a wide range of vulnerable people with sometimes profound and multiple needs, so ideally you will have experience of this type of work, along with a good working knowledge of voluntary organisations.
Advocates working in secure settings will need the following skills, experience and knowledge as indicated by the post details:
Must be willing and able to work and be based on secure units.
Ideally have knowledge and experience of working with patients detained under the MH Act
Have the ability to cope well with pressure and adversity in challenging environments
Knowledge and understanding of Risk management in secure environments
Experience of/ ability to work with people with profound needs or very challenging/disturbed behaviour
Ideally have knowledge of Non-Instructed Advocacy
To provide client-led, issue based advocacy services according to the service remit, code of practice and performance standards required.
To maintain accurate and appropriate records and data for the services provided- comply with the requirements of the Data Protection Act.
To participate in service development and stakeholder relationships as required.
To act on behalf of clients, empowering clients, following their instructions, taking action as directed by the client and consistent with good practice and the legislation.
To communicate with individuals and other agencies, representing the clients' views, while keeping the client informed of progress of their issue
You will be a confident positive team player, able to work in partnership with clients and professionals, gaining an understanding of their issues by listening, exploring options and taking action as directed by them. Our ideal candidate will have worked in advocacy, Information and advice or similar role before, ideally in a health, social care or voluntary setting and will have experience of working with vulnerable adults.
You will need to have a flexible attitude and must be comfortable handling highly sensitive information, and in seeking support and supervision. Strong communication skills and time management skills will be required and you will need to be proficient in computer programmes such as Microsoft office, client databases and HR Systems.
Because of the nature and location of the role, applicants must live within the area; have a full driver's licence and access to their own transport.
Expenses can be claimed for travel to and from the units.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.