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Generators Field Service Engineer

Concept Technical
Closing date
23 Jul 2021

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Job Details

Field based service engineer carrying out both preventative and remedial maintenance to a variety of Generators. Sectors include Agriculture, Power Generation, Construction, Marine, Port and Distribution, Offshore, Bus, Refuse and Municipal.



* Carry out routine maintenance in the field on a variety of diesel generator sets

* Diagnose both electrical and mechanical faults and carry out necessary remedial repairs ensuring the work is carried out to a high quality and with the quoted guidelines

* Diagnose and repair faults on control panels which may lead to full control panel replacement

* Carry out onsite Load Banking and mains failure testing as required by our customers

* Identify and request parts for remedial and preventative maintenance with a high degree of accuracy

* Complete required training and development where required


* Complete detailed and accurate reports in line with expected standards

* Submit reports on a daily basis to a high standard and on time

* Liaise directly with customers to coordinate repairs and services

* Coordinate with the office and customer to organise hire generators when repairs cannot be carried out on critical equipment

* Maintain a regular and professional communication with the internal service team

* Participate in the on-call rota to ensure our customers receive a high level of service 24 hours per day

* Be prepared to work overtime on an ad hoc basis dependant on the needs of the customer and business. This includes mid-week and weekend working and occasional overnight stays.

* Work from or visit other locations outside of your patched area


* Provide sales leads and business opportunities to the sales team

* Manage your parts stock to ensure maximum first-time fix levels are achieved

* Proactively generate estimates for required or suggested work following your repair or service visit

* Proactively self-generate additional follow up works on each visit with customer authorisation and PO


* Carry out work activities in accordance with internal Quality, Health, Safety and Environmental policies


* A minimum of 2 years generator maintenance experience and knowledge in the field

* Competent in using diagnostic tooling and software

* A formal qualification for mechanical and electrical would be a distinct advantage

* Able to work on own initiative as well as part of a team

* Good interpersonal skills to liaise with other service engineers, supervisors and management, original equipment manufacturers, supplier and customers

* A valid UK driving license with towing capability

* Electrical knowledge of working on Deepsea or other controllers. - Recommended.


(Outline key contacts on a regular basis as required by the job)

* Service Manager

* Operations Co-ordinators

* Senior Engineer

* Customers
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