This job has expired

Technical Support Advisor – Graduate Engineer, Tech Sales or Ex-Engineers

Recruitment Revolution
Reading, Berkshire
£25,000 + Team Bonus, Company Vehicle, Benefits
Closing date
31 Jul 2021

View more

Technology & New Media
Contract Type
You need to sign in or create an account to save a job.

Job Details

This is an exciting opportunity for a Technical Advisor who is looking to grow with a market leading brand and creator of the first ever specialist wall fixing. This is a dual role where you will be office based, with field base responsibilities and would ideally suit a graduate engineer or an experienced technical sales or ex-engineer who is looking to work in a more internal role.

Full Training Given.

Role Info:

Technical Support Advisor – Specialist Anchors & Fixings for Construction, Industrial & Retail
Reading, Berkshire
Office Based with Field Base Responsibilities
Basic Salary £25,000
Plus Team Bonus Plus Company Car – Use of a pool car/truck when needed
Plus Pension & Benefits

Who we are:

Manufacturers of specialist anchors and fixings for construction, industrial and retail markets. In 1919 the company was founded, after John J. Rawlings, a London builder, developed and patented the first ever specialist wall fixing.

His revolutionary fibre plug was the product from which the modern range of the brand's fixings was to develop.
The company expanded dramatically and today is one of the world’s leading manufacturers of specialist anchoring and fixing systems, used in construction, industrial and retail markets.

Distribution on every continent and 100 years of industry experience.

The Technical Advisor role:

This is a dual role where you will be office based, with field base responsibilities.

Reporting to the Technical Sales Manager you will be responsible for:

+ Answering technical enquiries
+ Following up Technical enquiries with team members.
+ Second Line support to the Technical Team with sending out data sheets and information to customers and contractors.
+ Contact key contractors in different sectors to promote brand and services.
+ Promoting technical support packages to end users/contractors.
+ Advocating for relevant seminars to promote brand awareness and software package.
+ Engaging with PCP (Premium Construction Partners) customers to offer rapid technical support.
+ Basic designs via EasyFix software (training will be given).
+ Pull out testing to support the Technical Team (training will be given).
+ Take on in house testing for substrates / systems (training will be given)

What we are looking for:

+ Ability and commitment to delivering excellent service to customers and contractors.
+ Excellent communication skills, both written and verbal.
+ Excellent attention to detail, problem solving abilities and ownership.
+ Ability to extract all information and to identify problems.
+ Ability to prioritise own workload whilst also assisting the Technical team.
+ Ability to work under pressure showing flexibility when required.
+ Would ideally suit a graduate engineer or an experienced technical sales or ex engineer who is looking to work in a more internal role.

What We Offer in Return:

+ Basic Salary £25,000
+ Team Bonus
+ Company Car – Use of a pool car/truck when needed
+ 25 days Annual Holiday
+ Company Pension
+ Company Reward Gateway Membership

Interested? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR


We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit

Find Us
Castle Hill House
12 Castle Hill
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert