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Presales Solutions Architect

Closing date
27 Jul 2021

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Technology & New Media
Contract Type
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Job Details

Senior Pre-Sales Solutions Architect

A Senior Solutions Architect whom will be responsible for supporting with the understanding and delivering high quality, technical solution designs that meet potential and existing client's business requirements.

You will have industry experience in the HR or Payroll space and strong technical experience to be able to translate business need into a detailed specification for proposed solutions.

Strong customer facing pre-sales skills are a key requirement for the successful candidate.

Excellent knowledge of cloud based offerings and practices. Excellent communication and interpersonal skills along with a transformational dynamic approach are essential to succeed in this role.

Working as part of the commercial team, alongside our service, Product, and Implementation teams you will be instrumental to ensuring that the overall solution will meet the customer requirements.

Key Duties

Demonstrating our cloud HCM solution and technical infrastructure to showcase the benefits and value to new and existing customers

  • Analysing the customer infrastructure to scope and support customers with technical challenges and provide sound direction and recommendations.
  • Understanding key customer integration requirements and being able to discuss these as a trusted advisor in customer meetings.
  • Delivering detailed workshops and collecting due diligence data to ensure the customer is fully prepared to move from an On Premise to a Cloud model.
  • Provide our services team with detailed information to support with accurate pricing of the solution and advise on the end to end solution as required.
  • Responsible for preparing collateral in accordance with the demonstration requirements, liaising with the Sales or Account Manager in the preparation
  • Support the Solutions Consultants with the technical aspects of our ZHCM cloud solution and provide guidance on how to overcome potential issues using standard functionality.
  • Engaging with Product Development to stay abreast of product releases and changes and to be an active contributor on customer feedback to shape the product road map.
  • Maintaining a broad knowledge of HCM tools & solutions, technology developments and delivery methods
  • Responsible for maintaining product knowledge, by taking new product releases and learning new functionality
  • Providing expert knowledge of the solution to sales department

Assignments will vary in size and duration and may involve working as part of a team delivering a contractual solution, providing expert client-side consultancy, mentoring, design authority project delivery or acting as a "trusted advisor" and / or "subject matter expert" to clients and internal teams alike. Your relationships will run from senior management level through to project development and support teams.

Key Requirements:
  • A strong technical/pre-sales background in HR and/or Payroll solutions.
  • Incredibly strong customer facing presentation skills.
  • Commercial acumen - e.g. used to working to support sales and discussing business outcomes and value from a technical perspective with prospects and customers.
  • A self-starter who is highly motivated to see all tasks through to successful conclusion.
  • Strong understanding of API and integration technologies.
  • The ability to document high level architectural designs outlining the overall solution to be delivered.
  • An understanding of DB and reporting languages including SQL, Oracle and/or Business Objects
  • The ability to see 'the bigger picture' when working with customers to provide a compelling solution which solves the customers business problems.
  • Working of knowledge of cloud platforms including Microsoft Azure.
  • Understanding of adjacent solutions to HR and Payroll would be advantageous including WFM, Benefits/Reward, Recruitment and ERP.
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