Payments Operations Specialist - Intern

Closing date
10 Aug 2021

Job Details

At MarketFinance, our vision is for entrepreneurs to have the time to build the world we all want to live in. Frictionless access to funding helps make that happen. So, we provide entrepreneurs with the right business finance to solve their cash flow issues that get in the way of progress.

Our smart online platform was built from the ground up with entrepreneurs in mind, Over the last 10 years we've continued to innovate and enhance our products and services enabling us to gain investment from Barclays Bank, Santander Innoventures and Northzone ( the investors behind Spotify, izettle and trustpilot) and others. But it's not all about technology, one of our biggest assets is our team of bright, talented and motivated people from all over the world. It's one of the things our customers rave about on TrustPilot, and one of the best things about working here.

We're a team of bold and adaptive thinkers who have the courage to challenge and improve access to finance. We are one team, working together to help power up small businesses.

Our company values are


We're focused on getting the important stuff done first. We don't get bogged down in long emails and lots of meetings, we find solutions (they're out there!) and get it done!

The only constant is change we embrace change and learn. We ask and listen for feedback, and always provide it too.


We always put the whole company first - when we succeed collectively, we all succeed individually. Everyone has a voice, we listen to each other's opinions.

Hear from our Co-Founder, Anil Stocker, on his favourite MarketFinance moment https //

RequirementsAbout the roleAs a Payments Operations Specialist, you'll ensure that funds flow seamlessly from our investors to our customers (and back to investors on repayment). With your outstanding attention to detail and head for numbers, we'll rely on you to execute payments and reconcile those received to settle outstanding debts.

Working in Payments Operations gives you great visibility into the work of every team at MarketFinance, so you'll have gain a deep understanding of how the wider business functions. This will enable you to develop and implement your ideas on how to make Operations slick and scalable. This is also a great opportunity for you to learn about borrower behaviours and risk underwriting processes.

Our mission is to make business finance quick and easy for businesses - you'll play an important role in our ability to achieve that. Putting your analytical mindset to work, you'll develop our process and automation strategy to improve the way we serve our customers. With support from your manager and team, you'll also investigate and respond to queries from both customers and our investors.

You're a whiz with data sets in Excel and we can't wait to see you put those skills into action. Part of your day-to-day responsibilities will include reconciling our bank accounts, reporting to internal and external stakeholders. You'll work closely with our banking and payment services providers to ensure we're giving our customers the best possible service.

No two days will be the same in this role and you'll thrive under the pressure of quickly switching between tasks and prioritising a large number of work streams. We'll trust you to make sure that the urgent and important items are always addressed first but the long-terms strategic projects don't get forgotten.

About You
  • You will have a strong academic background and you will have developed a strong understanding of invoice finance and business loans during the application process.
  • You will be comfortable working with numbers, ratios, etc.
  • Strong interpersonal skills with an ability to manage and build trusted, lasting and fruitful relationships.
  • Strong analytical, numeracy and research skills.
  • Keen interest in financial technology sector and the growing online lending space
  • Enthusiasm to work in a fast-paced, team-oriented, start-up environment

BenefitsNot only will you have the opportunity to gain experience at one of the UK's leading Fintechs, you'll also benefit from
  • A great office in the heart of vibrant Shoreditch
  • Fully-stocked biscuit jar plus other snacks and good coffee
  • Community feel with weekly Townhall meetings and socialising

This is a 3-month internship with a view to convert to a full-time role based on successful performance! As such, it is only suitable for recent graduates or candidates with 1-2years of experience. We do our best to reply to all applications. However if you have not had a response within 4 weeks, please assume your application has not been successful.

Our commitment to you

MarketFinance is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic.

How will we use your information?

We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation.

If you would like further information on how your data may be used please visit our website at https //

If you are unhappy with the use of your data, you can change your mind at any time by emailing

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