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Service Desk Analyst

Employer
Anonymous
Location
UK
Salary
Competitive
Closing date
30 Jul 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Service Desk Analyst
Preston
£11.13ph-£13.35ph

My public sector client based in Preston is searching for a service desk analyst for an initial 3 month contract.

Key Responsibilities-
* To identify and record all ICT incidents, service requests and change requests onto the Service Desk System.
* To provide 1st line resolutions/ updates in response to ICT incidents and requests, where applicable and to assign and allocate 2nd line fixe...
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