Are you ready to join the best? We currently have an exciting opportunity for a dedicated Sales Coordinator/Customer Service Representative ideally with a track record in a B2B environment to join the team based in Widnes. As a $9 billion leader in the chemicals industry we can provide stability and exciting challenges whilst supporting your growth and career ambitions.
Sales Coordinator / Customer Support Executive
Widnes / Home Working
Up to £23,000 DOE
Plus Excellent Company Benefits
Permanent – Full Time – HoAurs of work 9am to 5pm
Who we are:
With over 115,000 customers across 100 countries, we are a leading $9 billion global distributor of speciality consumables, food ingredients and chemicals serving the automotive, pharmaceutical, cosmetic and manufacturing industries.
The Sales Coordinator / Customer Support Executive Opportunity:
We currently have an exciting opportunity for a Sales Coordinator/Customer Service Representative to join our team in Widnes on a full time basis where you will have responsibility for covering a specific customer base.
In this varied and challenging role, you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.
As the primary point of contact for customers you will have the ability to deliver a world-class customer experience whilst setting the foundations for additional commercial sales opportunities.
Key Responsibilities & Tasks:
+ Fully appreciate the requirements of our new and existing customers.
+ Develop relationships with customers, building customer loyalty and trust.
+ Be responsive to new sales opportunities and ensure these are handled efficiently and effectively.
+ Provide excellent customer service and develop profitable sales.
+ Identify where we can add value to the business by developing additional products and volume.
+ Process orders successfully and accurately.
What we are looking for:
+ A dedicated customer service professional with a track-record in a B2B environment ideally with a Sales Admin, Customer Care or Account Management background.
+ It is essential that you have drive and determination and are self-motivated enough to ensure that you succeed in the sales and customer service arena.
+ You will be enthusiastic, a quick thinker and you will possess excellent interpersonal and communication skills.
+ You’ll be numerate and have a reasonable understanding of MS Office packages such as Word and Excel.
+ You’ll be highly organised and will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment.
+ Knowledge of SAP and Salesforce would be advantageous.
What We Offer in Return:
+ 33 days holiday
+ Holiday buy and sell scheme
+ Discretionary bonus scheme
+ Generous pension scheme
+ Death in service benefits
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
+ Employee assistance programme
+ Employee share plan options
+ Cycle to work scheme
+ Learning & development programmes
+ Career progression opportunities
+ Free onsite parking
+ Currently home working
We are a great team of people, a great place to work and offer all the benefits you’d expect from the world’s #1 at what we do. Come and join us in a business with a global focus where your quality can make a real difference!
You may have worked in the following capacities:
Sales Team Assistant, Sales Order Administrator, Account Support, Account Executive, Customer Service, Customer Support.
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.