This job has expired

Customer Service / Account Support Administrator (Contract)

Employer
Recruitment Revolution
Location
Caerphilly
Salary
£23,000 + Benefits (Pro Rata)
Closing date
21 Jul 2021

View more

You need to sign in or create an account to save a job.

Job Details

Ready to join the best? We currently have an exciting opportunity for a temporary Customer Service Representative to join our Industrial Chemical team in Caerphilly. As a $9 billion leader in the chemicals industry we can provide stability and exciting challenges whilst supporting your growth and career ambitions.

Role Info:

Customer Service / Account Support Administrator
Caerphilly

£23,000 + Benefits (Pro Rata)

Contract 6-7 Months.

Who We Are:

We are a leading $9 billion global product supplier spanning chemicals, pharmaceuticals, food ingredients and cosmetics serving more than 80,000 customers across 100 countries.

The Customer Service Representative Opportunity:

We currently have an exciting opportunity for a temporary Customer Service Representative to join our Industrial Chemical team in Caerphilly. In this varied and challenging role you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.
Key Responsibilities and Tasks:

+ Fully appreciate the requirements of our new and existing customers.
+ Develop relationships with customers, building customer loyalty and trust.
+ Be responsive to new sales opportunities and ensure these are handled efficiently and effectively.
+ Provide excellent customer service and develop profitable sales.
+ Identify where we can add value to the business by developing additional products and volume.
+ Process orders successfully and accurately to meet role KPIs.
+ Handle any Customer Complaints in line with the company process including investigation and resolution where necessary.
+ Record and respond to customer regulatory requirements using our in house systems or liaising with relevant department.
+ To expedite orders and manage business through the delivery process.
+ Comply with regulatory laws and legislations

What we are looking for:

This role is for a confident and outgoing individual ideally with Customer Service experience in a sales environment. It is essential that you have drive and determination and are self-motivated enough to ensure that you succeed in the customer service and sales arena. You will be enthusiastic, a quick thinker and you will possess excellent interpersonal and communication skills. You must be numerate and have a reasonable understanding of MS Office packages such as Word and Excel. Highly organised, you will be capable of planning and prioritising your workload efficiently and you will excel when working in a pressured environment. A customer service background and experience of SAP would be desirable.

What we offer in return:

+ 33 days holiday
+ Holiday buy and sell scheme
+ Discretionary bonus scheme
+ Generous pension scheme
+ Death in service benefits
+ Discounted private healthcare
+ Discounts with 1,000+ retailers
+ Employee assistance programme
+ Employee share plan options
+ Cycle to work scheme
+ Learning & development programmes
+ Career progression opportunities
+ Free onsite parking

It's an exciting time to join the team. We are a great team of people, a great place to work and offer all the benefits you’d expect from the world leader at what we do. Come and join us in a business with a global focus where your quality can make a real difference!

Interested? Apply here for a fast-track path to the Hiring Manager

You may have worked in the following capacities:
Sales Team Assistant, Sales Order Administrator, Chemical Sales Administrator, Sales Account Administrator, Technical Sales Administration, Sales Admin Assistant, Sales Support Administrator, Sales / Customer Service Administrator, Accounts Administrator, Sales & Finance Administrator, Sales Administrator, Sales Account Coordinator.

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Company

We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1. Reed.co.uk.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit https://www.recruitmentrevolution.com

Find Us
Website:
Telephone
01344844064
Location
Castle Hill House
12 Castle Hill
Windsor
Berkshire
SL4 1PD
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert