Job Title: Real Time Analyst
Location: Can be based in Harlow or Home Based (Remote Working)
Hours/contract type: 37.5 hours a week - Mon to Fri, Shift Pattern: 7am to 3.30pm OR 8.30am - 5pm OR 9.30am TO 6pm OR 11.30am TO 8pm - Saturdays 1 in 4 which is 9am to 1pm
Salary: £23,000 per annum
About the Role
The role is responsible for the for real time monitoring of nurses and associated patient visits. Ensuring all patient visits are covered in the most cost-efficient manner in line with Customer Service Level Agreements (SLAs) and LPCH expectations.
The role duties will involve executing the operational plans for the field-based nursing team, ensuring that resources arrive at the right destination at the right time in order to carry out nursing activity in patients' homes. You will be responsible for day to day re-active changes on the Workforce Management System due to visit exceptions and incidents. You will handle the day to day challenges of a busy operations room, constantly reviewing the execution and amendments to the operational plan. You will ensure the resource is allocated efficiently to minimise travel and use of bank staff.
Why LloydsPharmacy Clinical Homecare?
We have a lot to offer at LloydsPharmacy Clinical Homecare, not only to the 100,000 patients we support but also to our employees. We have a wide range ofexcitingopportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. In return for your hard work, we offer excellent training, support and career development plus the opportunity to work at the forefront of our industry, helping to reshape healthcare for the better and make a real difference to patients' lives. You will also enjoy a comprehensive benefits package including:
· Market leading maternity, paternity and adoption leave
· Full support from our employee assistance programme including a health and well-being app
To be successful in this role you must have a minimum of 2 years' experience in Workforce Management role as a Real Time Analyst. You will also need to have experience working in a busy operations office handling the day to day challenges associated with a field-based service provider.
You must be a great communicator, have strong attention to detail, have IT skills and be able to prioritise workloads and ensure deadlines are achieved and met.
Part of McKesson, a leading healthcare company, we strive to break boundaries, challenge the status quo and support the changing healthcare industry. We are one of the most experienced providers of clinical homecare in the UK and have been supporting patients in this way since 1975. With services ranging from straightforward delivery of medication to specialist nursing for complex conditions, we support a huge variety of patient needs. We can also offer many different opportunities for career development and progression, not just within LloydsPharmacy Clinical Homecare but throughout the wider McKesson network, which includes 1,400 community pharmacies across the UK as well as other pharmacy services in hospitals, mental health facilities and prisons.
We are defined by our ICARE values, and ILEAD behaviours. These guide our decision making and help to make sure we stay focussed on what really matters. Together, ICARE and ILEAD build our shared value system and are the key pillars of McKesson's culture.
Wepride ourselves on being an equal opportunities employer,committedtodiversity& inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams
Please be aware we may close this advert sooner than stated