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Mortgage Case Manager

Stellar Select Limited
Closing date
20 Jun 2021

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Contract Type
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Job Details

Job Title: Case Manager

Location: London

Salary: £26 - 30,000 plus benefits and bonus
  • 25 Days Holiday
  • Pension scheme
  • Private healthcare
  • Discretionary Bonus
  • Other flexible benefits

Working Hours: Monday - Friday 9am - 6pm

About the role of Case Manager

Working for a small but very successful and growing specialist Buy to Let Lender in London, we now have another role to join the existing team due to increased business volumes.

As a Case manager you will be required to process mortgage applications (pre offer).

Responsibilities for the role of Case Manager
  • Pipeline management to support end to end processing targets
  • Ensure all documents are assessed in line with internal manuals, policies, procedures, and criteria as well as remaining compliant with all applicable regulatory guidelines
  • Develop and maintain key relationships with internal and external customers
  • Meet key performance indicators and service levels by working to agreed objectives and deliverables
  • Proactive and positive communicator, who is naturally organized.
  • Maintain up to date awareness of the current market, financial and regulatory requirements
  • Telephone call handling
  • Work closely with the Underwriters to ensure applications are progressed to outcome efficiently and accurately

Experience required for the role of Case Manager
  • Educated to GCSE level including Maths and English
  • Experience processing mortgage applications (pre offer) gained with a specialist Buy to Let Lender
  • Excellent levels of customer service

For more information regarding the role of Case Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days
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