This job has expired

Product Researcher

Gaming Technology Solutions Limited
Closing date
14 Jun 2021

View more

Technology & New Media
Contract Type
You need to sign in or create an account to save a job.

Job Details

Based in our Holborn office, we are currently looking to recruit a Product Researcher to join our Research and Innovation Team. The R&I Team is a well-established team of industry experts within Playtech who have a combined 40 years' experience working for leading operators and content suppliers. The team is responsible for providing internal research support to product teams and leading innovation within Playtech for all product verticals such as Sports, Casino, Live Dealer, Bingo, Retail, Poker, and delivering solutions under the Playtech ONE Omni-channel initiative.

The main purpose of this role is to deliver research and insight to key stakeholders within the Playtech business. Research will be conducted within the gambling industry but also take place in external industries where related technologies and user experiences are being used. While an ability to manipulate data and gain insight from it is important, the role also heavily involves qualitative approaches as well. The role also involves working with the team to inform the development of new product, platform and technology concepts, detailing the background and rationale behind new ideas and pitching these concepts to product teams within Playtech.

To be successful for this role you will need to have a good knowledge of the gambling industry and have strong product knowledge. You will need to have excellent analytical and research skills and be a forward thinking, tech-savvy creator. You will need to understand and learn how all products within Playtech operate and interact to a high standard. The successful candidate will work on a wide variety of concurrent projects and therefore need to be able to self-manage their workload and time, whilst being responsive to changes in business priority. We offer guaranteed exposure to leading-edge technology and exposure to a mix of new product development and enhancements.

This would be a great opportunity for someone to develop a role and progress within the gaming B2B environment.

Key Areas of Responsibility and Tasks
  • Carrying out competitor analysis both online and in retail environments, including customer journeys, website reviews, product positioning, marketing campaigns and product performance
  • Carrying out quantitative analysis of usage, adoption, performance and distribution of Playtech products and features using internal reporting and Business Intelligence systems
  • Creating supporting materials for QBRs and other commercial/business meetings
  • Analysing data using Microsoft Excel and/or other ways of manipulating, presenting and querying quantitative information
  • Reporting on new developments in the industry
  • Develop an expertise of all Playtech product offerings, internal systems and relevant 3rd party systems including onboarding support for new operators where relevant
  • Attend relevant trade shows or other external events when required
  • Day to day communication with the wider business - product team members, account management, marketing, consultancy and training teams.
  • Maintaining relationships and communication lines with internal colleagues
  • Supporting current BAU projects and work streams within Playtech
  • Responding to ad hoc requests from all business areas within Playtech

What effect does this job have on the business?
  • Ensuring that the information we supply to the rest of the business is data-led, whether about our own products or those of competitors
  • Key contribution to ensure we develop market leading products which meets the needs of our business and clients.
  • Analytical support for new ideas which will help Playtech continue to be at the forefront of the gaming industry.

Personal Specification

  • 2-3 years in the betting & gaming sector - (Desirable)
  • Ability to grasp new concepts and systems - (Essential)

  • Familiarity with data handling & presentation (Excel) - (Essential)
  • Advanced knowledge of the gambling industry and products - (Desirable)
  • High standards of both written and oral communication -(Essential)
  • Ability to grasp new concepts and systems - (Essential)
  • Highly organised and administrative capability - (Essential)
  • Ability to prioritise based upon changing commercial pressures - (Essential)
  • Persuasive, confident and diplomatic - (Essential)
  • Ability to present & discuss findings - (Essential)

About Playtech (

Founded in 1999, Playtech has some 5,000 employees located in development centers in nine countries, the majority of whom are engaged in the development and operation of current and future gaming technologies. Playtech develops unified software platforms and content for the online and land-based gaming industry, together with providing a range of ancillary services such as marketing, hosting and CRM services.

Leading gaming applications include casino, poker, bingo, sports betting, live gaming, casual and fixed odds games. Playtech provides licensees with the tools to maximise cross-selling opportunities, player loyalty and yield, all through the powerful management interface - the IMS. The Group's capabilities enable the delivery of an integrated software or turnkey solution, with players accessing online, broadcast, mobile and server-based gaming terminals through a single account.

New licensees include existing online operators upgrading or diversifying their offering, land-based casino groups, government sponsored entities such as lotteries, and new entrants making their online gaming debut, particularly in newly-regulated markets.

This job was originally posted as
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert