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LXP Manager

Instinct Resourcing
Closing date
14 Jun 2021

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Technology & New Media
Contract Type
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Job Details

Job Title: LXP Manager

Location: Remote

Salary: £85,000

Our client is a global tech company, who's platform and tools have been used to solve some of the world's most high-profile cyber-criminal cases. With their need for both external and internal digital on-demand learning growing exponentially, they're looking for an experienced LXP Manager to lead the rollout, maintenance, and continuous enhancement of their Learning Experience Platform.

About the role:

  • Daily management of the operational performance of the LXP.
  • Full integration of the system with other software and teams.
  • Proven ability to introduce consistency of learning content creation that aligns with business best practice.
  • Encourage internal learning content creation in order to cut expenditure of outsourcing externally.
  • Regular monitoring of mailbox's, troubleshooting issues & testing new system functionalities.
  • Ability to answer queries and escalate where necessary.

About you:

To be successful in this role, you will need the following skills:

  • Previous management of a Learning Team/Division, including the monitoring of a commercial LXP.
  • Previous experience in working closely with IT and stakeholders to troubleshoot and resolve technical issues.
  • Process driven individual with a keen eye for detail.
  • Excellent customer service & communication skills, both spoken and written.
  • Solid ability to review, test and implement system updates.
  • Strong time management and organisational skills.
  • Ability to work independently and in a small team.

The benefits:

Alongside the ability to work fully remotely, the successful LXP manager will receive a competitive salary of up to £85,000 depending on suitability and experience, as well fantastic share options within a billion-dollar company.
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