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IT Support Engineer 3rd Line

Closing date
15 Jun 2021

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Technology & New Media
Contract Type
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Job Details

You're and experienced IT Support Engineer with an interest in or experience of providing client facing IT Support services. You will be joining a fast growing organisation who supply outsourced IT services to the education if you have worked in schools before then great, no probs if not. You will use your technical prowess to provide 2nd and 3rd Line IT Support services with the schools in your remit, working closely with stakeholders internally and externally to ensure the agreed SLA's are adhered to.

You will be joining a fantastic company who offer a fun, friendly working environment, and endless opportunities to upskill and progress your career. The role itself will offer great variety as you will be working with a number of end clients in the education sector, all of whom have different needs.

Location: High Wycombe

Salary: to £36k plus great benefits

What you will bring to the role:
  • A technical background with experience up to 3rd Line IT Support, with experience of client facing and presales responsibilities.
  • A customer centric individual who loves providing the best possible service to clients.
  • Technical skills with the following would be great: Windows Server, AD, Microsoft OS, Hyper-V. Office 365, Azure, general server and networking knowledge.

Sound like you? Please send in a CV to be considered for the role and we will be in touch.

You may have worked in any of the following in the past: IT Support, 2nd Line Support, 3rd Line Support, IT Support Engineer, Service Desk Analyst
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