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Technical Account Manager

Employer
BMS Technology Sales
Location
UK
Salary
Competitive
Closing date
16 Jun 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Technical Account Manager

  • A pure account management position focusing on building long-lasting relationships with clients
  • Real Time Data & Application Integration platform
  • Report directly into the Head of Customer Success


Up to £55k basic + £10k OTE + stock options

The Company:

A High-growth tech start-up who have grown 2.5x for 3 years in a row. They offer a real time data , message and video streaming platform - made to customer requirements!
  • Recently acquired $5m Series B round
  • Huge logos already using their PaaS offering include: Genius Sports Group, Verizon, Australian Open, PeopleFun and many more
  • Stock options for every hire


The Role:

It's a 100% client facing position - working closely with sales, presales and development teams to ensure the client are using the platform to the maximum of it's potential.
  • Key focuses include making sure the client is happy, sees the value in the services and most importantly... will renew!
  • Efficient reporting on QBR's and OKR's - as well as identifying upsell opportunities
  • There's opportunity to move into a CSM leadership role if you show the right attitude and skillset


The Candidate:

The ideal profile would be someone with a couple of years experience working in a CSM or AM role at tech start-up. A roll-up your sleeves attitude!
  • You may have experience as Developer or Technical Consultant and now want to be more commercially focused
  • SaaS background preferred - ideally API, PaaS or Integration focus
  • You'll need to be comfortable talking to Head's of Development


Location: London office, Remote role - once a month in the office
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