Commercial Account Executive

Lawshield UK
Closing date
9 Jul 2021

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Contract Type

Job Details

Job Description

The Connexus Group comprises of seven businesses providing a complete set of insurance, claims and legal services to insurance companies, fleet managers and some of the world's largest motor manufacturers and dealerships. We work in partnership with our insurer, MGA and broker clients to provide a full range of outsourced services operating 24/7.

We are currently looking for an Commercial Account Handler, who has can develop successful and profitable relationships with clients, insurers and suppliers. Facilitating the efficient handling of all commercial insurance policies and help to make a significant contribution to a quality focused customer service, thereby helping to deliver profitable growth.

The ideal candidate will have demonstrated experienced and a proven track record within an insurance/financial services background. You will thrive within a busy and demanding environment and be a true team player who welcomes a challenge.

Key Responsibilities & Duties
  • Responsible for developing and maintaining effective relationships with clients, insurers and other company contacts.
  • Proactively promote relevant products and services through sales campaigns and outbound engagement through appropriate means
  • Take ownership of the day to day contact and queries received
  • Assist the business in winning, growing and maintaining the client base
  • Develop and maintain effective relationships with clients, insurers, professional and other company contacts
  • Identify opportunities to develop and enhance relationships with account to ensure extraction of the maximum commercial value
  • Attend client / site visits as appropriate
  • Network, market and develop new business opportunities where possible
  • Liaise and work closely with the internal handlers to provide excellent levels of customer service and quality
  • Negotiate with insurers
  • Manage correspondence
  • Escalate any queries as appropriate
  • Other duties and responsibilities that may be assigned from time to time.

Skills & Personal Attributes
  • Strong commercial insurance background
  • Principles and practice of insurance and their application
  • Arbitration and the role of the Ombudsman
  • FCA Compliance Procedures and requirements relating to the handling of insurance
  • Policy wordings and covers of all classes of insurance dealt with
  • Data Protection Act
  • Money Laundering Rules
  • Numerate
  • Excel skills
  • Strong analytical skills and attention to detail
  • Excellent organisation and time management

  • Computer literacy
  • Inquisitive nature and not afraid to challenge
  • Proactive with ability to act on initiative
  • Flexible and adaptable attitude
  • Competent verbal and written skills, with a confident telephone manner
  • Excellent organisational skills
  • Self Starter
  • Team Player

  • 37.5 hours per week (1 hour lunch)
  • 28 days holiday (inclusive of bank holidays)
  • Competitive apprentice salary
  • Discounted Gym Membership
  • Tech Scheme
  • Cycle to Work Scheme
  • On-going training & development

Health and Safety
  • Ensure work area is tidy and report and incidents and potential risks

Information Security
  • Awareness of regulations in relation to the handling of all data, personal or business related, in compliance with legislation and guidelines set out, but not limited to GDPR, FCA, SRA and ISO 27001.

Connexus are an equal opportunities employer and welcome applications from people of all ages, ethnicities, religions or sexual orientations

Job Types: Full-time, Permanent

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