REED are exclusively working with a growing organisation at a very exciting time, recruiting for the position of Onsite Account Coordinator within Norwich.
You will be based at their client's premises, providing full inhouse representation and support to the client regarding contractor recruitment coordination, acting as local point of contact and maintaining a strong relationship with both the client, and the contractors on site. You'll manage and coordinate all contractor recruitment, onboarding, organisation and deal with issues, liaising with head office and resourcing team to ensure the client receives the highest standards of service.
Acting as the local point of contact for the company's relationship with the client
Acting as the main point of contact for contractors
Provide the client with insight on contractor availability
Establish a weekly touch point call with your Divisional Director
Develop a strong trusted relationship with the client to ensure they remain in partnership with your business and do not turn to competitors for support
Develop trusted relationships with the contractors to ensure they also do not turn to competitors
Work with associated recruitment team and Director for deployment of contractors between clients
Coordinate contractor pick-ups, accommodation and hire cars.
Acting as the local point of contact and maximising full potential of the company relationships, maintaining awareness of the client's services and functions that can support their operation.
Monitor houses conducted at the facility and advise the Divisional Director where requests ae being made and hours are not optimised
Forecasting possible supply problems and overcome with solutions
Liaise with the Director to manage new starters into the facility, arranging inductions and conducting these where required, organising contractor security and identification passes where relevant.
Provide a presence throughout the client site
Manage the attendance of all contract personnel in conjunction with the client.
Permanent full-time, working 37.5 hours per week.
Recruitment background / recruitment account management.
Strong relationship building and relationship management skills
Exceptional client focus, willing to go the extra mile and beyond to deliver an outstanding service
Highly proactive, positive and enthusiastic, with a drive to deliver the highest possible results
Able to work in a fast-paced environment.
Confident, hardworking and results driven.
Commercial awareness and understanding of wider business goals
Strong organisation, planning and prioritisation skills, with ability to work within deadlines.
Forward thinking, great use of initiative and ability to problem solve.
Experience reporting/analysing information.
Salary is negotiable
Bonus and Commission available.
Company Car/Pool Car
Laptop, Phone and office equipment
Flex time and potential for early finishes
Full training and development including relevant qualification.
Quarterly staff Dinner parties
Please note, this is not a Sales-focused role, however the role will require someone who is driven, focused and aims to exceed expectations.
Please apply online or email CV to Nikki Cranmer at REED, if you have relevant experience and would be interested.