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DevOps Engineer

Closing date
15 Jun 2021

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Technology & New Media
Contract Type
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Job Details

Hiscox Technology comprises a Corporate Centre team and five business-aligned Technology teams partnering with our federated businesses. Our retail technology teams partner with the UK, Europe and US business units. Our 'big ticket' technology teams partner with the London Market and Re & ILS businesses. Corporate Centre consists of Group & Enterprise Services, IT Services and Information Security. Each team is led by a Technology Director who reports in to the CIO. Collectively the goal of the Technology organisation is to put Technology at the heart of the business.

The role

The primary focus for this role is to be a key and influential member of our Group IT Team with a focus on DevOps and offer dedicated support to our various BAU and Change squads as we create new "Cloud" solutions to add value to the business.

Key responsibilities

  • Create and maintain the pipelines for publishing infrastructure code to Azure
  • Oversee and coach squads in intra-day deployments mechanisms
  • Drive the DevOps principles and culture across Group squads
  • Coach and influence engineers to DevOps maturity
  • Oversee and direct the vendor DevOps and Infrastructure resources
  • Create and maintain Azure infrastructure across all environments
  • Perform cost projection, analysis and monitoring
  • Propose and implement time-saving initiatives
  • Create and maintain monitoring at all levels (infrastructure, app, data)
  • Monitor issues and availability and ensure the correct escalation path is followed
  • Monitor performance and propose improvements
  • Implement auto-scaling of resources to meet the needs of the moment
  • Collaborate with all Group Chapters
  • Help to commoditise cloud services where possible
  • Identify engineering limits, bottlenecks and tipping points before they're reached

Technical Skills

  • Experience of working as an engineer, working on solutions in the cloud (or hybrid). Preferably Azure DevOps.
  • Commercial hands-on software delivery, including either implementation and on-going systems administration experience in a previous role using a variety of technologies, or, build and deployment engineering with modern practices
  • Sound experience in identifying, implementing and maintaining IT solutions / systems in regulated markets / industries
  • Knowledge of Terraform and Azure Resource Management Templates preferred
  • Experience with technologies and toolchains such as Puppet, Jenkins, Bitbucket, C#, Visual Studio, Azure DevOps, Powershell, Kubernetes, Microsoft SQL/Azure SQL
  • Proven accountability for delivering technical components of both IT or commercial projects and on-going "BAU" programmes
  • Ability to work as part of a small team that is part of a larger product division
  • Knowledge of Cloud native, microservices, containerized systems, preferably with Microsoft Azure
  • Comfortable in a rapidly changing environment
  • Able to articulate on processes and tools utilized to ensure quality, stability, performance, scalability, deployment, security, maintenance and documentation
  • Knowledge and understanding of latest trends in DevOps methodologies, processes and tools, as well as emerging solutions and ability to apply them when appropriate
  • Previous experience of application support and operations - understanding how to troubleshoot system issues and find a pragmatic solution in a timely manner
  • A strong interest and awareness of all cloud providers and their services
  • Some knowledge of the Insurance Market with Lloyd's market experience particularly useful

  • Intellect and gravitas to influence and gain credibility with stakeholders
  • Excellent written and verbal communication skills
  • Creative, proactive, logical and innovative - you do not accept the status quo
  • Highly results driven, with the energy and determination to succeed in a fast paced environment
  • Demonstrate a commitment to quality, service and personal ownership
  • Deal well with ambiguity and enable a consensus to be reached
  • An inquisitive mind-set and desire to understand both data and business requirements
  • Continuous self-improvement and learning

Diversity and flexible working at Hiscox

AtHiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.


Person Specification:

If you would like to know more about the role, or you are having any difficulties with the application process please send your CV and the four-digit job ref number to
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