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Service Advocate

Employer
Aon
Location
UK
Salary
Competitive
Closing date
17 Jun 2021

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Sector
Accountancy
Contract Type
Permanent
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Job Details

ResponsibilitiesTrainee Claims Service Account Handler
United Kingdom, Leicester
Job Description: Trainee Claims Service Account Handler
We're hiring!

Aon Reinsurance Solutions are currently recruiting for Trainee Claims Service Account Handlers to service a portfolio of clients with the primary objective of obtaining agreement and settlement as efficiently as possible. This is an exciting opportunity to join a dynamic team that services a broad range of business from around the world.
This role will be based in our Leicester office.

About Aon
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

Reinsurance Solutions
Reinsurance Solutions, a division of Aon plc, is the world's leading reinsurance intermediary and full-service capital advisor. We empower our clients to better understand, manage and transfer risk through innovative solutions and personalised access to all forms of global reinsurance capital across treaty, facultative and capital markets. As a trusted advocate, we deliver local reach to the world's markets, an unparalleled investment in innovative analytics, including catastrophe management, actuarial and rating agency advisory. Through our professionals' expertise and experience, we advise clients in making optimal capital choices that will empower results and improve operational effectiveness for their business. With more than 80 offices in 50 countries, our worldwide client base has access to the broadest portfolio of integrated capital solutions and services.

About the Role

Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

As a Trainee Claims Service Account Handler some of your key responsibilities will involve:
  • Assist in the processing of Claims including submission to participating Reinsurers
  • Resolve incoming queries quickly & efficiently, maintaining good client communication
  • Build and foster relationships with external parties, keeping all stakeholders advised of developments as they occur.
  • Effectively communicate across a network of internal contacts and business units.
  • Use core systems & reports to manage & prioritise workloads across agreed Key Result Areas, proactively taking remedial action where results are not in line with expectations.
  • Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
About you

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