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Customer Co-Ordinator

Search Consultancy
Closing date
16 Jun 2021

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Technology & New Media
Contract Type
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Job Details

Customer Co-ordinator
£19,000 - £23,000
Permanent Full Time

Are you a self motivated and driven individual? Do you like solving problems effectively and efficiently? If so then apply now!

Our client is a family owned business, who have gone from strength to strength over the last 10 years.... You will be working for a hugely ambitious company, where every single employee matters and you are not just a number. We need a strong Purchase Customer/Supplier Co-ordinator to join our team of professionals.. You will be responsible for managing the order process from start to finishing using a bespoke in - house system. You will have the ability to take ownership and manage your workload effectively.

The job role will include:
* Spending more time liaising with suppliers than customers
* Managing the customer and supplier experience
* Answering queries and providing proactive solutions to problems
* Prioritising your time to meet deadlines and customer expectations
* Answering calls regarding product availability and delivery scheduling
* Building and maintaining relationships with suppliers and customers
* Proactively negotiating to get the best prices and delivery times
* Cross referencing orders ensuring all details are correct
* Managing your supplier database
* Checking costing on orders
* Scheduling deliveries
* Working towards strict SLA's and guidelines

You will have:
* Strong communication skills internally and externally
* Experience of working in a either a scheduling role, purchasing/supply chain experience, supplier management or complex customer service
* The ability to solve problems proactively and effectively
* Extensive knowledge of Microsoft office programs including excel
* Excellent time management and organisational skills
* The ability to work in a fast paced environment and work towards strict deadlines
* Excellent time management and organisation skills
* Excellent literacy and numeracy skills - there will be lots of calculations/figures involved within the role

This is a great opportunity to join a company that really value and reward their staff... So if you want to make a difference then apply today

To find out more or apply please contact Emily Jacobs

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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