Motor Claims Handler

MW Appointments
Closing date
8 Jul 2021

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Contract Type

Job Details

Motor Claims Handler

Location: West London, close to Royal Oak tube station

Starting: A.S.A.P.

Hours: Mon to Fri - 9:00 to 5:30

Salary: £25,000 to £28,000 depending on skills & knowledge

We have a wonderful opportunity to join a well-established and growing independent insurance broker based in West London.

You will be joining a small, specialist motor team who focus on primarily on niche fleet and HNW private motor portfolios. Supporting the Claims Manager you will be dealing with clients & insurers handling all aspects of claims from first notification of loss to closure, ensuring the smooth progress of claims and focusing 100% on client service.

Duties will include:
  • Recording first notification of loss
  • Obtaining claims information and documents
  • Communicating with adjusters, engineers and repairers
  • Negotiating settlements with insurers on behalf of client
  • Pro-active approach in ensuring the progress of claims
  • Keeping clients updated on the status of their claim
  • Resolving any queries from insurers or clients
  • Ensuring all paper and digital files are accurately maintained
  • Adherence to FCA and company protocols
  • Updating the digital claims management system

This is a busy and dynamic environment with an emphasis on technical expertise and service. Therefore, candidates MUST have strong customer care skills from a motor claims background and the ability to communicate clearly and effectively. This is a key position in a small team of specialists, so candidates will need to have solid and recent motor insurance experience, from a broking, insurer or claims management company background. Confidence with IT systems and Claims Management software is required.

There is no shift patterns and no weekend working.

REF: 8068

MW Appointments is acting as an Employment Agency in relation to this vacancy.

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