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ICT Officer

ReQuire Consultancy
Closing date
17 Jun 2021

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Technology & New Media
Contract Type
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Job Details

?We are immensely proud to be recruiting on behalf of an action charity who are looking to add an ICT Officer to their small team based here in South Wiltshire.

The role:

Working under the supervision of the Head of ICT you will provide support to end users across the organisation. In this role, you will provide on-site and remote support to our client's UK staff, as well as to any of their overseas programmes.

In this role, you will form an integral part of a close-knit team responsible for supporting the infrastructure and security. The role of Information Management and ICT is vital in our client's mission to deliver their end goal.

This is an excellent opportunity for anyone who would like to accelerate their ICT career in a sector-leading organisation.

  • Assist end users in all aspects of ICT support
  • Maintain all ICT infrastructure (i.e networks, audio and video conferencing systems, backups etc.)
  • Monitor and investigate security alerts, and respond to information security incidents
  • Assist in the implementation of information security technical controls to help ensure that internal information security policies, and data protection laws are upheld
  • Maintain inventory of all ICT assets
  • Design and deliver ICT training to end users
  • Coordinate with in-country programme ICT teams and provide support, guidance, and training as required
  • In collaboration with the ICT team, propose new and innovative solutions to organisational challenges and make recommendations for continual improvement of systems and services
  • Any other duties allocated by the line manager or senior management following consultation with the post holder

Essential skills and experience
  • Microsoft 365 enterprise suite, including strong knowledge of SharePoint
  • Exchange Online
  • Microsoft Azure Active Directory
  • Existing experience of working in a similar position
  • Microsoft desktop operating systems (Windows 10 Pro+)
  • Microsoft Office desktop suite (2016/Microsoft 365)
  • Enterprise networks deployment and maintenance
  • File storage and backup
  • An understanding and experience in Windows Server 2012 or newer and associated services, including DHCP, Active Directory, and File Server
  • Good understanding of information security standards and practices in enterprise environments
  • Computer hardware assembly/disassembly
  • Ability to produce clear and concise documentation and to review and improve existing documentation
  • Excellent fault diagnosis and troubleshooting skills with logical and pragmatic thought processes
  • Excellent communication and listening skills
  • Self-motivated, with the ability to work independently as well as part of a team

In return, the role offers 33 days annual leave and a flexible working policy.

This is a fantastic role for someone looking to progress their ICT career working for an incredible charity organisation based locally.

To apply, please contact us today.
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