Recoveries and Collections specialist - Asset Finance
Our client a bank-owned provider of Asset finance solutions have an immediate contract opportunity for a Recoveries Specialist to proactively manage recovery strategies with customers to reach an outcome that is sustainable and plausible.
Your role is to:
*Effectively communicate with customers in order to maintain relationships so that a professional image is presented at all times *Develop an effective working relationship with key stakeholders to ensure a compliant service is provided *Demonstrate company values when dealing with customers in order to deliver TCF principles clients and minimise risk *Sensitively manage vulnerable customer cases in order to ensure protection for customers to meet individual needs *Ensure effective management is carried out on your portfolio in order to provide valuable service so that relationships are maintained
Must have experience in:
*Managing recoveries and collections in Asset or Motor Finance *Strong relationship management skills *Strong planning and organisation skills *Methodical with attention to detail *Good pipeline management skills