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Information Systems and Engagement Manger

Diabetes UK
Closing date
25 Jun 2021

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Technology & New Media
Contract Type
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Job Details

SummaryAt the heart of our upcoming strategy lies the need to drive changes within our IS department to support our transition to a new technology stack that supports our data strategy, and to enhance the way we support new and current information systems. Fundamental to this process will be assisting to define and manage a programme of improvements within the IS department to better support systems used for our fundraising, memberships management, beneficiaries, volunteers, and supporter activities.Interview Dates: 5 July 2021 to 16 July 2021We would consider flexibility on where this role could be basedPackageWhat we can offer you: Generous annual leave starting at 25 days plus bank holidays A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments) Early finish Friday and flexible working as part of our approach to activity based workingDiscounts on gym membershipEmployee assistance programme to give you support on any issues that come up in life Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)Very active social scene including sport teams, gardening and other activities Generous pension provision, life assurance and income protection insuranceCycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.Main ResponsibilitiesThis is an exciting opportunity for an experienced portfolio or programme manager to translate strategy into action, design and deliver this transformational programme of work. You will develop and manage our Information Systems Portfolio of projects to make best use of a skilled development team project manager, Business Analysts, and contractors, and manage the IS support team to provide timely delivery and support of a wide range of solutions. You will embed new ways of working to deliver best practise and adopt new systems to support the IT Department deliver Gold Standard services to underpin the organisations strategy and support Information Systems customersIdeal CandidateYou are an experienced Portfolio/Programme and support services manager, with excellent people management skills, able to mentor a technical team and bring staff with you on a programme of process, systems, and cultural change.Your excellent stakeholder management skills will be used to develop business relationships, influencing, and supporting DUK's internal organisation as well as relevant external stakeholders who will benefit from the outputs of the IS function.You are confident with developing prioritisation processes and dealing with complex dependencies that will ensure the team are focused on the most valuable work that drives DUKs strategic goals.You have previous experience of developing, implementing, and measuring new ways of working. to bring IT service through staged levels of maturity.You are confident at using ITIL MSP/ PMO and deliver frameworks for manging the backlog, have Agile and waterfall for project delivery experience and have used continuous improvement for increasing the quality-of-service delivery.
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