We are looking for an Adviser to join our Help to Claim team and undertake the provision of a high quality support service for new Universal Credit claimants. The post holder will provide advice, information and digital support via telephone and webchat. The service is aimed at helping claimants through to the first payment of Universal Credit.
As the successful candidate, you will possess excellent communication and interpersonal skills, be self-motivated and have strong IT skills. Full training will be given however previous experience as an adviser with Citizens Advice would be a distinct advantage.
Citizens Advice Waverley is a local independent charity providing free, impartial confidential advice to people across the borough of Waverley. It runs advice offices in Cranleigh, Farnham, Godalming and Haslemere.