Mobile Diesel Engine Technician required in Dundee
Mobile Diesel Technician
Our Client is looking for the services of a mobile diesel technician to look after and maintain their clients engines and associated components based in the Tayside area to service their clients across the East of Scotland
Establishes and continually develops productive customer relations and ensures prompt and efficient
attention to customer needs across the East of Scotland
Applies the use of specialised tools and follows documented procedures and policies to diagnose and
complete complex repairs at customer site.
Performs preventative maintenance activities as per documented schedules and standards on
engines and related components in the field.
Escalates unresolved issues to product specialists or supervisor.
Coaches and develops technicians and/or apprentices and transfers knowledge and experience to
others; may provide work direction; may review repair plans, parts lists, etc.
Completes required documentation, such as service worksheets, timesheets, warranty claims,
quality documents via handwritten forms or business system input screens.
Identifies additional sales and service opportunities with customer.
Completes training in line with skill and business requirements.
Maintains service vehicle and tools for cleanliness and proper operation.
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
and reports any issues / incidents to site management and to their supervisor.
Product Repair and Maintenance
Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)
What you need to do now
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