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Application Support Analyst

Reed Technology Limited
Closing date
20 Jun 2021

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Technology & New Media
Contract Type
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Job Details

Application Support Analyst - Glasgow - up to 45,000 DOE

SQL Server | Oracle | Windows | Bespoke Applications | Office 365

Application Support Analyst opportunity in Glasgow, client is looking for a 3rd Line Application Support Analyst to join their busy Support Team.

A strong Infrastructure background and Customer service experience will be vital in this role, as you will be involved in resolving important urgent issues.

(This role will include occasional travel to other sites in Scotland.)

Key Responsibilities:
  • Managing multiple software implementations
  • Providing technical support
  • Logging, investigating and resolving client issues
  • Becoming a subject matter expert in our products
  • Providing training

Experience required:
  • Good experience with SQL Server
  • Confident scripter
  • Previously worked on oracle Databases
  • Comfortable working in a Microsoft environment including Windows 10, Windows Server 2012/2016/2019, Office 365
  • Ability to communicate clearly with people of varying levels of IT ability.
  • Managing multiple software implementations as directed
  • Ability to troubleshoot issues and identify suitable solutions.
  • Experience working with Virtualization Technologies
  • Clean UK driving license

For more information please contract with a copy of your latest CV.
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