Digital Product Manager
Elevation Recruitment are looking to recruit a Digital Product Manager than can be based at our clients Leeds, York or Manchester Offices
This is a newly created role that will passionately support the transformation and continuous improvement of our clients commercial and customer activities through application of digital capabilities, that will drive improvements to both customer and revenue KPIs.
As part of a new Digital Product team, the Digital Product Manager will own the vision for, and drive the implementation of, a portfolio of digital propositions.
Key Responsibilities will include:
*Understanding the difficulties customers currently face and opportunities to improve the experience
*Enthusing colleagues about the capabilities of the digital ecosystem, and creating a desire from colleagues to implement new capabilities and processes
*Becoming a guru of relevant systems and business processes, and opportunities to make these more efficient, robust and cost effective
*Developing and maintaining a clear vision for how various capabilities, processes and customer touchpoints interact
*Championing new opportunities and new initiatives
*Developing, articulating and getting buy-in to the digital roadmap, and prioritising initiatives
*Creating business cases, successfully gaining investment and managing delivery programme for new / enhanced digital products
Skills and Experience:
*Educated to degree level or equivalent professional qualification.
*Proven experience of a track record of developing digital consumer centric product strategies
*Significant experience in a digital product management role or equivalent
*Experience defining and implementing continuous product improvement
*Project management skills and experience
*Demonstrable supplier management experience
*Technical / Analytical: Strong understanding of analytics and the ability to use data to build business cases and drive business recommendations.