If our title has worked you are a professional in the Care industry and have been intrigued by our title. We are a leading Oxfordshire home-care provider with ambitious growth plans and we believe your skillset is exactly what we need to facilitate this. You know our sector and with any luck you're bubbly, outgoing, driven and have the capacity to grow and lead. We think as an existing Care Manager you will tick these boxes. Interested? Read on….
Business Growth Manager – Best Rated Home Care Provider
Oxfordshire Based – Oxford Head Office
£35,000 (£45,000 OTE)
About Us :
We are a team of passionate and dedicated professionals supporting people to live rich and fulfilled lives in their home environment. We’re a family run Oxfordshire business serving the local community.
The Business Growth Manager Opportunity:
Reporting to MD and franchise owner you will collaborate to build the brand and drive the growth of the business. This role is instrumental to the success of our company.
You will develop and lead the business development strategy for our domiciliary care business. The role-holder will influence how people see our brand and will work to develop our customer base through strategic partnerships and relationships with the the health and care sector.
This varied role requires excellent communication skills, great planning and organisational ability, creative talent and sales experience. You will be a key point of contact for communications with our external and internal stakeholders. Your customer experience will be key to building relationships with external stakeholders. Your bubbly personality helps you to build friendships easily and your knowledge of the health and social care industry makes you a trusted voice on domiciliary care in Oxfordshire.
+ Work with the franchise owner to develop the business growth and relationship strategy within the community and lead on its implementation
+ Draft annual and quarterly PR, business development and event plans
+ Identify advertising and community partnership opportunities. Distribute marketing collateral to key partners and stakeholders within the community
+ Establish relationships with the local media to positively raise the profile of the company
+ Organise feedback and PR events such as specialist care themed initiatives, summer events programme, customer/ family forums, charitable events
+ Build relationships with local charities, GP surgeries, CCG members, hospital discharge teams, etc to ensure the Bluebird brand and our services are front of mind and the ‘go-to’ for any referrals, etc.
+ Build a recruitment strategy and oversee delivery of the plan.
+ Engage with colleagues in each area to understand and address any growth issues, live-in care opportunities, etc
+ Manage business relationships across the health and care community and promote Bluebird Care brand and services where applicable
+ Be prepared to work flexibly as part of the Bluebird Care team
+ Promote the growth and development of the business. Work with the franchise owner to achieve key performance targets and deliver within budget
This list is not exhaustive and from time to time you may be required to undertake additional duties.
// Personal attributes
+ Caring and compassionate towards people in need of care and support and those providing these services
+ Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to anti-discriminatory care practice
+ Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives
+ Self-motivated, enthusiastic and keen to learn. Willing to seek guidance when needed and follow instructions
+ Excellent time keeper and reliable
+ Professional, smart appearance
// Knowledge and skills
+ Excellent spoken and written communication skills. Attention to detail
+ Experience of creating, managing and implementing business development tactics
+ Knowledge of the social care sector and key stakeholders in the Oxfordshire area
+ Experience of growing businesses via business development initiatives in the health and social care sector
+ Ability to work as part of a team and to lead others
+ Understanding of systems to maintain confidentiality in relation to customers, staff and the business
+ Ability to prioritise workload, work under pressure and meet deadlines
+ Confidence to manage business relationships at a senior level and to influence other key stakeholders
+ Good business sense and budget awareness
+ Good administrative skills and computer literacy
+ Ability and willingness to follow Bluebird Care’s policies, procedures and instructions
// Additional requirements
+ Willingness to work flexibly and to keep knowledge and skills up to date
+ You will need to obtain a satisfactory criminal records check and evidence that your name is not listed as barred from working with vulnerable people
+ Full drivers licence with no more than 6 points, Class 1 business insurance and a current MOT (if using own car for business purposes)
+ Diploma in marketing or communications or other relevant qualification
+ Experience of meeting business growth targets in the social care sector within Oxfordshire
Interested? Apply here for a fast-track path to the business MD.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.