Retail Assessor – Training and Development Officer – East Midlands

Recruitment Revolution
Birmingham, West Midlands
£24,000 - £26,000 (£26,000 - £28,000 with bonus) Plus Benefits
Closing date
7 Jul 2021

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Contract Type
HR & Training
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Job Details

Excellent opportunity to progress your training career with a provider of award-winning apprenticeships, adult learning & training programmes to over 7,000 people a year across multiple industries. We are looking for talented trainers and assessor who are passionate about supporting learners through their development journey.

If you have an Assessing or a Teaching qualification with experience in retail / customer service we'd love to hear from you as we support one of the UK's fastest growing retailers

Role Info:

Retail Assessor – Training and Development Officer
Birmingham / East Midlands
£24,000 – £26,000 (£26,000 – £28,000 with bonus)
Plus Benefits
37.5 (Full Time)

Who we are:

We are a top training provider delivering apprenticeships, adult learning and development programmes across the country.

Through our team of experienced trainers and coaches, we work collaboratively with people and businesses. We help people to fulfil their potential and businesses to grow with a skilled workforce so that together we contribute positively to society.

The Retail Assessor – Training and Development Officer Role:

As Retail Assessor – Training and Development Officer you will be responsible for and managing a caseload of learners ensuring that they make expected progress, develop new knowledge and skills, and achieve their programme in a timely manner. Deliver high quality teaching and learning, information advice and guidance and engage with their employer and other key stakeholders to support the learner in achieving their goals.

You will be doing all of this alongside one of our brilliant clients, who truly believes in the importance of investing in their teams. You will become a vital part of the team, and you will be equally as important to the employer – because we really value collaborative working.

You will be responsible for managing a caseload of learners to achieve all aspects of their apprenticeship programme including the end point assessment by:

+ Providing engaging teaching & learning activities to learners by a variety of face to face and remote methods e.g. classroom, workshop or online
+ Ensuring teaching and learning is delivered to meet external regulations including Ofsted, ESFA and awarding organisations
+ Developing and maintaining positive relationships with learners and their employers, providing regular guidance, support and progress monitoring
+ Working in line with the organisations KPI framework and target achievement rates

Whilst we can’t promise that every day will be the same, your key responsibilities are likely to be:

+ Supporting a caseload of learners across your region
+ Delivering engaging teaching and learning activities through face-to-face and remote methods
+ Ensuring teaching and learning meets external regulations including Ofsted, ESFA and awarding organisations
+ Developing and maintaining positive relationships with learners and their employers, providing regular guidance, support and progress monitoring
+ Working in line with the organisations KPI framework and target achievement rates
+ Establish eligibility criteria is met and the chosen programme is suitable for all new learners based upon their job role and future aspirations, ensuring a ‘right learner, right programme’ approach is followed
+ Work closely with employers to understand their requirements and to ensure training is scheduled and delivered effectively to ensure learners progress through the programme.
+ Represent the values of the learner’s employer and our company through training delivery.
+ Ensure the learner ePortfolio and other records reflect an authentic learner journey and meet the requirements of the end point assessment criteria in line with compliance and quality standards

How you can be part of our great team

Below are the competencies, qualifications and experience we will look for in a successful candidate.

+ English and Math's GCSE at grade C or above
+ Assessing qualification or teaching qualification
+ Must have occupational experience in retail/customer service (min 3 years)

If that sounds like you, we’d love to hear from you!

We look for people that demonstrate and encourage:

+ Inclusivity
+ Passion
+ Openness
+ Togetherness
+ Impact
+ Improvement
+ Judgment
+ Curiosity

Your Experience / Background / Previous Roles May Include:
Retail Trainer, Retail Assessor, Retail Educator

Interested? Apply here for a fast-track path to the hiring team

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.


We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for over 2500 clients. We work with everyone from tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise have also been called upon by some of the leading job boards including the UK’s No1.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Gold Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit

Find Us
Castle Hill House
12 Castle Hill
United Kingdom

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