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Trainee IT Help Desk Advsior

Strand Recruitment
Closing date
14 Jun 2021

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Technology & New Media
Contract Type
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Job Details

Exciting opportunity to join our client as a Trainee IT Help Desk Advisor. With an excellent track record for training individuals our client is looking to add to the team, giving someone with a passion for IT a chance to shine.

Within the Trainee role you will place and manage orders on behalf of customers within the telecoms sector.

An example of some of the day-to-day responsibilities includes:

* SIM changes,

* Ordering new connections,

* Upgrading connections,

* Changing tariffs,

* Disconnecting connections,

* Ordering line types,

* Port numbers,

* Ordering new broadband services

Full training will be provided to the successful candidate showing a passion for IT with the willingness to undergo training and learn a new skill set.

You will also:

* Liaise with the billing department to ensure accurate information is provided once an order is complete.

* You will handle queries and any issues that arise.

* Provide excellent customer service over the phone.

* Complete any ad-hoc tasks as required.

Benefits include:

* Monday - Friday working hours

* On site parking

* Salary up to £18,000pa

* Full training provide

* Career development opportunities

Don't miss out on this exciting opportunity and apply today
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