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Bereavement Support Services Manager

Closing date
21 Jun 2021

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Job Details

About SLOW

Based in London, SLOW has offered emotional and practical support for over thirteen years to bereaved families that have lost a child in any circumstances. Our unique approach to working with parents and siblings is highly regarded by our members and professionals

Our work is centred around regular support groups for bereaved parents, as well as support groups specifically for bereaved adult siblings and creative workshops for bereaved siblings. Since SLOW began we have drawn on our own experience as bereaved parents or siblings and built a community, now numbering several hundred people, that supports itself. We have developed a group of volunteers who support us and themselves in our work and in 2017 we were the recipient of the Queen's Award for Voluntary Service.

SLOW currently runs weekly daytime support groups in North and South London, as well as monthly evening support groups in North London. In March 2020 and in response to the global pandemic we made a rapid transition to online groups using Zoom, which has been appreciated and very successful, not only in offering connection and sharing in an increasingly isolated environment but allowing members who are far away from London to maintain contact. All of our bereaved parent / sibling facilitators are fully trained and we maintain a comprehensive continuing professional development programme centred around regular reflective practice groups and external courses.

Our funding comes from a variety of sources inc. longer term grants from the National Lottery Reaching Communities Fund and the John Armitage Trust alongside individual fundraising, donations and support from local council initiative funding and charitable trusts. We have developed a significant resource that is accessed via our acclaimed website and, in 2021, commenced a three-year evaluation of our work and how it helps bereaved parents in conjunction with the University of Hertfordshire.

The Role

This is a central role within SLOW with responsibility for delivering SLOW's services: providing appropriate support for bereaved parents and siblings and overseeing and managing key relationships as the main contact on bereavement issues for external professionals.

This post:

Is responsible for the performance of facilitators in terms of their professional bereavement work.
Works closely with and in tandem with the Business and Development Manager.
Is a part-time employed position, working 16 hours per week throughout the year
Will be based primarily at home and at SLOW group venues premises in London.
Is offered initially on a 12-month contract.
Carries a salary range of £50,000- £58,000 FT equivalent.
Reports to the Chair of the Board of SLOW's Trustees.

Key responsibilities:

The postholder is responsible for maintaining the highest professional standards throughout the bereavement service including: -

Overseeing the referral process, supporting bereaved parents / siblings to join the appropriate support group and signposting where there is a more appropriate form of support;
Management of the content and practice of SLOW's bereavement work, and undertaking ongoing professional development in the latest bereavement thinking/literature;
Maintaining good lines of communication in all aspects of SLOW's work, both within the team and with other bereavement professionals;
Maintaining, understanding and application of confidentiality and professional boundaries;
Ensuring well-structured, regular ongoing training for SLOW's facilitators, working with them to deliver the charity's core work and facilitating a regular Reflective Practice Group;
Overseeing the work and development of the SLOWsibs creative workshops and the SLOWsibs 18+ activities;
Facilitating bereavement support groups as necessary; and
Writing regular up-to-date content for SLOW's social media platforms including our website blog, Facebook and Instagram.

2. They will maintain key stakeholder relations and strong connections with other bereavement and related organisations, delivering presentations on SLOW's work and opening opportunities for future collaboration.

3. They will be the safeguarding lead for the organisation and ensure thorough up-to-date safeguarding training for facilitators.

4. They will contribute to regular reporting and attend quarterly meetings of the Board of Trustees.

Essential Experience

The successful candidate will bring experience and skills including:

Being a bereaved parent (at least 4 years), with personal knowledge and self-awareness in relation to grief and loss.
Trained in, and with a minimum of 2 years' experience in, counselling, facilitation and group work skills.
Knowledge and experience of parents' and children's needs in bereavement.
Skills and experience in managing group dynamics.
Robust safeguarding experience and knowledge of best practice.
Strong management and training provision skills.
Excellent interpersonal, communication and networking skills.

Desirable Experience

Experience of establishing and maintaining positive working relationships with key stakeholders, including statutory and voluntary bodies to facilitate the achievement of strategic and operational goals.
2 years' experience of working within a similar organisation.
Computer literacy, including use of Microsoft Word, Excel and PowerPoint.
Social media / blogging experience.

If you would like an informal chat about this role please contact Pippa Murray, Chair of Trustees at SLOW.

Please apply by sending a CV and covering letter of no more than two A4 pages describing your

interest in, and suitability for, this role.

The deadline for applications is COB Friday 28th May, please get in touch if this timing is problematic.
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