Media Manager (maternity cover)

Doctors Without Borders
Closing date
2 Jul 2021

Job Details

The Media Manager plays a central part in highlighting the realities of humanitarian crises around the world, from conflicts to disease outbreaks - and in bringing global attention to the challenges faced by the people we seek to assist.

We are looking for a candidate who can successfully lead & motivate a press team in a high-pressure environment; handle multiple, competing priorities; and quickly familiarise themselves with new, fast-moving/emergency situations, and communicate them clearly and engagingly to our target audiences.


The Communications department's purpose is to raise the profile of the organisation and its concerns amongst British and international audiences via increasingly diverse media to support MSF's advocacy, recruitment and fundraising activities.

The media has long been essential to MSF's advocacy and fundraising, so our policy is one of openness and cooperation with the press. Increasingly we also communicate directly with the public through digital and public engagement activities. New technology involving web, audio-visual and other multimedia are central to our strategic vision. Communications staff are highly valued within the organisation and are expected to contribute actively to strategic and communication decisions.

The UK is a hub for communications internationally and MSF UK is expected to play a significant role in supporting communications ambitions for the whole of MSF.


To lead the press office team, liaising with other teams within Communications and departments to ensure the media strategy is supportive of other areas of MSF UK's work including fundraising and advocacy.

To develop and maintain effective and sustainable/workable out-of-hours 24/7 'on call' rota, media monitoring and other press office systems and reporting.

In close collaboration with the Head of Communications, to lead development and implementation of media strategies to raise awareness of the work and concerns of MSF with target national and international audiences.

Please note that whilst this is a management position, hands on press management will be required at times, e.g., when the request is particularly high-profile or sensitive, when press officers are absent or during out-of-hours rotation.

This role is likely to include opportunities for travel and overseas work, often for extended periods and sometimes at very short notice.

  • Demonstrable experience of devising and delivering communications strategies to advance the aims of an organisation.
  • Demonstrable senior experience in press office work, including substantial understanding of, and contacts in, UK media.
  • Good knowledge of world affairs and a demonstrable understanding of and commitment to humanitarian issues.
  • Excellent verbal and written communications skills, with an accessible, friendly telephone manner and a proven ability to adapt style to suit a wide range of audiences.
  • Strong organisational skills with experience of managing multiple tasks and ability to prioritise ongoing vs immediate needs appropriately.
  • Fluent spoken and written English.
  • Computer literate, including experience with media database.
  • Proficient use of social media for professional communications purposes.
  • Flexible, can-do attitude and good team player - this role involves working very closely and collaboratively with colleagues in the UK and overseas.
  • Ability to cope with stress, retain good humour and make sound ethical and personal judgements in order to deal with ambiguities and conflict. Diplomatic approach.
  • Line management experience.

For more information and to apply please visit the MSF UK website by the closing date: 30 June 2021, 11.59pm.

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