MS Dynamics CRM Consultant/Developer

Employer
Global Technology Solutions Ltd.
Location
UK
Salary
Competitive
Closing date
1 Jul 2021

Job Details

MS Dynamics CRM Consultant/ Developer - remote working with travel to offices when necessary

A fantastic opportunity has arisen for a MS Dynamics CRM Consultant/ Developer to join well established blue chip organisation.

In this role you will act as the lead for the CRM platform which has a number of areas of responsibility:

• Build strong relationships across the business, including with key senior

stakeholders, to understand build business cases for major projects and help to

secure investments where required

• Balance various types of work and projects, prioritizing development and support of

systems and process changes

• Implement planned changes into test and then production CRM instances as well as

related systems including our data integration tools, Power BI and Power Automate

• Ensure clean, up-to-date and insightful data can be easily extracted from the

system, both directly and through analysis tools such as Power BI

• Identify and deliver upon ways to make the system easier to use, including through

automation

• Support power-users in getting the most out of the tools, train new users, drive

adoption of the system, create system and user documentation, provision users, and

handle support requests

• Develop own skills and knowledge through ongoing learning and research as well as

formal training where required

As a MS Dynamics/ CRM Consultant/ Developer you must have:

• 7+ years' experience in managing a CRM platform, with at least 3+ years' experience

in Microsoft Dynamics 365 CRM and Power Platform development and configuration,

building complex workflows and processes, maintaining data, and advanced

customization

• Strong understanding of data integration and master data management across business

systems, using tools such as Azure Data Factory, OneIO or Informatica

• Some coding/scripting experience, preferably with at least JavaScript

• Experience working in Agile teams, change management and adoption of systems/tools,

user support, and training

• A data-minded and analytical approach to working

• A demonstrable track record of getting stuff done whilst managing competing

pressures and deadlines and retaining an eye for detail and quality

As a MS Dynamics Consultant/ Developer nice To Have:

• Experience working with senior stakeholders in scoping and shaping projects as well

as dealing with issues and escalations

• Experience in using Power BI

B2B Supply Chain experience or previous experience working for a respected Microsoft Dynamics partner is a must

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