Service Reception Manager - Main Dealership - £30,000 basic - Ruislip
Our client is a main dealership in Ruislip now looking for a Service Reception Manager to join their busy service team.
Manage a team of 4 Service Advisors
Main Dealership experience essential
Opportunity to join a market leading brand
Successful applicants will possess and be able to offer;
Full UK Driving Licence or equivalent
Level 3 NVQ/City & Guilds Technical qualification or equivalent level of experience
Be enthusiastic, respectful and friendly to guests and colleagues
Have a passion and ability to deliver an outstanding guest experience
Offer flexibility in their approach
Possess high levels of integrity and drive to succeed
Main Purpose of Role:
To carry out inspection and service routines, repairs and testing of vehicles in a professional and safe manner, meeting manufacture standards and timeframes as required, ensuring an outstanding Guest Experience.
Key Responsibilities and Duties:
Test and diagnose vehicle faults, interpreting repair order instructions and technical information.
Plan necessary work and order parts to ensure vehicles are ready as promptly as possible.
Carry out all servicing and repairs as per manufacturer standards and with effective use of time and resources, using appropriate vehicle protection.
Discuss any work requiring specialist skills with the Workshop Supervisor/Controller.
Accurately report vehicle faults and work carried out for ease of reference by service reception, including detailed actions carried out.
Observe relevant health and safety procedures, including the use of protective clothing and equipment.
Maintain working area, tools and equipment in a safe and clean condition.
Maintain correct warranty procedures and clocking details in line with defined company procedures.
Salary: £30,000 - £42,000 OTE
On-site parkingService Reception Manager - Main Dealership - £30,000 basic - Ruislip