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Data Reporting & Analysis Assistant

4 Resourcing Ltd
Closing date
14 Jun 2021

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Job Details

We currently have an excellent opportunity for a highly analytical Data Administrator to join our manufacturing client on a permanent basis.

The successful candidate will be required to provide data reporting and the necessary analysis to the After Sales Managers

Daily Responsibilities:

* Daily customer reports for open calls

* Monthly customer reports for performance, ie. jobs complete, calls received, performance to SLA

* Weekly and Monthly customer margin reports for completed jobs costed

* Customer loss making investigation, for comprehensive sites and chargeable customers

* Daily, Weekly & Monthly engineer reporting figures, to include the following:

* Start and finish time compared to contracted hours

* Weekly engineer performance on jobs, times and app usage

* Monthly Hours reporting for each engineer, including travel and unproductive split.

* Engineer fuel spend and consumption analysis

* Subcontractor analysis, including number of jobs, spend and SLA performance

* Assist with engineer van stock cycle counting and stock value checks

* Purchase order analysis, including spend by supplier, by type of material and by customer

* Help with forward planning for resource

* Telephone call analysis for internal service desk

* Review Actual Spend vs. Budgeted figures on cost centres and investigate over spend

Essential Skills:

* High level IT skills (Excel, Outlook etc.)

* Accuracy and attention to detail

* Data management and analysis skills

* Report/spreadsheet management

* Good time management and prioritisation skills
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