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Enrolment Officer

Portland Training
Closing date
14 Jun 2021

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Job Details

Job Title: Enrolment Officer

Key Responsibilities:
• Providing an excellent level of customer service
• To contact and develop a rapport with new employers and learners both face to face and remotely
• Completing sign up visits with learners over a wide geographical area
• Completing employer and learner sign ups remotely over the phone using necessary tools and software programmes
• Completing employer paperwork including health and safety risk assessments
• Conducting initial assessments with learners
• Complete learner reviews remotely where required in line with funder requests
• Accurately completing all enrolment paperwork with learners to a high standard
• Providing IAG to the new learner as appropriate
• Manage your own diary efficiently
• Generate new referrals through promoting Portland Training's provision
• Achieve monthly individual and team targets for enrolments
• Reporting progress data and figures on a weekly basis to the business development manager
• Undertake training where appropriate
• Update and maintain learner records including paper and electronic files
• Familiarise yourself with the External Funding Body rules and Ofsted requirements
• Read, understand and contribute to Portland Trainings internal processes
• Undertake any other duties and responsibilities as required by management team

Skills Required:
• The ideal candidate will have experience of working within the Work Based Learning Sector
• The ideal candidate will be able to complete funding paperwork to a high level of accuracy
• Demonstrate confidence, tenacity and ability to work on own initiative
• Excellent communication and time management skills
• Good organisational skills with an ability to prioritise work-load and meet deadline.
• Basic understanding of Microsoft packages with a focus on Word and Excel
• Desire to learn, progress and build a career in the training industry
• Full driving licence and access to own vehicle
• Willingness to work across a wide geographical area, with some overnight stays required
• Awareness of construction trades is desirable

• A good standard of Maths and English
• IAG qualification desirable

Please email your CV to and if successful we will arrange an interview with you.
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