The job of a Save the Children's UK Data Import and Integrity Executive is varied and fulfilling.
Are you confident in using SQL and MS Access?
Do you have a good understanding of and experience in relational databases?
Do you have thorough attention to detail, ensuring complete accuracy, even when under pressure?
Are you motivated by our vision of creating a world where every child doesn't just survive, but thrives, and can go on to change the world?
If the answers to these questions are yes, we would love to hear from you!
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
As Data Import and Integrity Executive, you will play a key role in ensuring supporter's donation & personal data are processed with speed, accuracy & compliantly. You will be part of a dedicated team that ensures all the data that drives our Fundraising and Advocacy income streams is imported to schedule and with total accuracy. You will support the drive to improve data integrity within the CARENG database, helping to identify root causes of issues and supporting the development of robust solutions to improve this area.
This role will give you the opportunity to directly impact the fund services delivered to our children and with a personalised development plan, you will be supported to evolve in the career you want.
Managing the process of uploading data onto the CARENG database so that all supporter transactions, contact details, preferences and other data are continually updated and always accurate, meeting set targets to ensure visibility to the teams within Fundraising & Marketing of the performance/status of imports
Supporting the development of robust processes that drive improvements in data integrity ensuring improved reliability of the data held on CARENG
Ensuring compliance with all relevant laws, e.g. true and proper capture of Data Protection preferences, correct capture of Gift Aid Declarations
Working with key suppliers and internal account managers to ensure they deliver the services promised, with the efficient and timely transfer of data to agreed protocols
Supporting the development of the CARENG database to meet the continually evolving needs of the user, including the testing of any database upgrades
Supporting the development of processes for new products including: sense-checking Import briefs, scoping out requirements and devising processes for the accurate and timely import of data to meet both fundraiser and supporter expectations
Ensuring all business rules and processes, including user guides, are thoroughly documented and signed off by the business
Supporting the work to identify improvements to processes that exploit opportunities for increased efficiencies and automation using Talend, our ETL automation software, helping to reduce the need for manual intervention as much as possible
Working closely with colleagues in the wider Supporter Data and Operations Department to provide coherent, practical and valuable support to internal clients
Running, as required, selections & extracts from the CARENG database following predefined processes
Provide front end CARENG training for Fundraisers.
Essential Technical Skills:
Good understanding of and experience in using relational databases
Thorough attention to detail, ensuring complete accuracy, even when under pressure
Experience and skill at managing, developing and communicating data protocols, file transfer arrangements and data integrity
Excellent and proven communicator with the confidence to explain technical issues in a simple and engaging manner to a wide range of audiences, through a variety of means
Strong problem solver, able to deliver innovative and effective solutions
Resourceful at managing own time, especially balancing routine work with more complex projects to ensure everything is completed to schedule with total accuracy
Strong numeric and verbal reasoning skills
Experience using the CARENG database and Talend software (desirable)
Expertise in managing large scale imports
Confident in using SQL
Confident in using MS Access.
Strong and collaborative team player
Proactive, resourceful and flexible with the ability to prioritise heavy workloads to meet tight deadlines.
Save the Children UK is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.