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Account Manager

Closing date
3 Jun 2021

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Marketing & PR
Contract Type
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Job Details

Primary commercial and operational manager of a portfolio of Playtech licensees, reporting to the senior Commercial Director.

Key Areas of Responsibilities and Tasks

  • Responsible for a portfolio of clients and key commercial points of contact
  • Deep understanding of client's business and forge relationships with key stakeholders through deep inter-personal relationships
  • Expert on Playtech products and USPs - not technical masterminds but eager to work with internal product stakeholders
  • Act as voice of the customers within Playtech and balance business goals. Share knowledge of licensee with Playtech colleagues and product stakeholders
  • Knowledge of industry landscape and competitors' products and developments
  • Be aware of technical updates/progress that have business impact
  • Updated on regulatory frameworks and compliance

  • Drive usage and upsell of Playtech tools, products and services
  • Coordinate and manage any training requests
  • Manage game launches, network promotions and marketing promotions to licensees
  • Conduct Quarterly Business Reviews
  • Support Commercial Director business development
  • Business Travel when required
  • Work with analysts for Monthly KPIs

  • Report on licensee marketing commitments and promotions related to Playtech products & services
  • Being aware of the status of all projects and deadlines
  • Produce monthly management report
  • Regular commercial team meetings and presentations
  • Manage and update CRM

Work experience

Senior Account/Business Relationship Management background of 3+ years in B2B gaming

About Playtech

Playtech is a market leader in the gambling and financial trading industries. Founded in 1999 and listed on the Main Market of the London Stock Exchange, we have more than 5,000 employees in 17 countries. Playtech is the gambling industry's leading software and services supplier and partners with many of the world's leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries and new entrants opening operations in newly regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.

We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.

The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino. Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros, consumer products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.

About our Office

Our new central London hub in Holborn, just minutes from Oxford Street and the famous West End, houses more than 300 employees, bringing all the Playtech London teams together under one roof for the first time. We offer a stimulating work environment in a state-of-the-art, purpose-designed space, including a brand new communal area, with games including pool, table football, table tennis and video games. Our regular benefits include free cereal, fruit, tea, coffee and soft drinks, plus regular Friday drinks, Summer and Christmas parties and lots of other social events. Playtech also offers various other benefits after a full year of service. When you join Playtech, you join a global family!
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