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Insurance Consultant / Account Manager

Mploy Staffing Solutions
Closing date
18 May 2021

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Job Details

Insurance Consultant / Account Manager

Location: Poole
Salary: £22,000 basic (realistic OTE £26-£35k)

Mploy are recruiting for a boutique Insurance Brokerage who specialise in the non-standard insurance market. They are passionate about delivering an exceptional customer service using their employee's knowledge and expertise, and they are looking to add to their successful team based in brand new, modern offices. The company offer a tailored 8 week training scheme in order to get you fully up to speed.

The Role:

The purpose is to manage a portfolio of customers whilst working with insurers and management agencies to secure business and meet diverse customer requirements. It will be a combination of servicing existing customers, whilst also converting prospects into new customers and managing their expectations accordingly.

Daily Duties/Expectations:
  • Manage a personal pipeline of warm leads and convert them into new policies
  • Assist with incoming enquiries from both new and existing customers whilst delivering a first class, personal service
  • Adherence to FCA requirements/compliance
  • Build and maintain relationships with third party Insurers and Underwriters
  • Cross-selling and identifying referral opportunities where applicable

Required Skills / Experience:
  • Previous experience in an insurance setting would be an advantage
  • A confident and professional telephone manner
  • Negotiation skills
  • Relationship management
  • Ability to prioritise and manage workloads

  • Structured bonus scheme with achievable earnings
  • Flexible working option
  • 25 days holiday plus bank holidays
  • 5% pension contributions
  • Recommend a friend bonus
  • Employee assistance program
  • Critical illness cover
  • Easily accessible by public transport

This role would be suitable for someone coming from a customer service/renewals background within the insurance industry, or a sales background away from insurance. This is a consultative role so no cold calling or pushy sales techniques.
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