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Global IT Change Manager

Employer
Hays Technology
Location
UK
Salary
Competitive
Closing date
18 May 2021

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Sector
Technology & New Media
Contract Type
Permanent
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Job Details

Global IT Change Manager | 6 Months | Outside of IR35 | On site in Cheltenham

Our client based in Cheltenham are going through an exciting period of change are are currently looking for a Global IT Change Manager on a 6 month contract to support on design and delivery of a global IS Change Management process and will work with global IT leaders across group to ensure it is fit for purpose, measurable and operational.

Key Responsibilities

  • Chair regular CAB meetings and ensure timely decisions are delivered on Normal and Emergency changes.
  • Ensure the Global Change Management process is measurable by setting up and reporting on agreed KPI's and metrics.
  • Ensure continued maturity of change Management through stakeholder feedback and KPI/metrics review.
  • Drive process efficiency and effectiveness improvements through continual improvement and the use of Standard Change requests.
  • Work with key IT partners due to ensure third party changes are logged and reviewed effectively internally.
  • Ensure Change reviews take place where appropriate to capture lessons learned from failed, emergency and other periodic changes, ensuring actions are logged with owners in relevant plans.
  • Work with process owners such as Incident and Problem Management to deliver a continued seamless relationship between appropriate processes.
  • Provide process documentation, training and consultation to support governance, compliance and understanding of Change Management across the global IS community.
  • Constructively challenge requests where appropriate seeking to understand desired outcomes and applying most effective model to achieve that result.


Experience Required

  • Demonstrable experience developing and leading ITIL Change Management processes.
  • Experience driving process conformity.
  • Experience of acting as IT Change Authority for an organisation greater than 1000 geographically dispersed employees.
  • A strong communicator who consistently produces high quality reports and presentations
  • Experience working on a global scale


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This job was originally posted as www.cwjobs.co.uk/job/92717219
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