Job Title: Registration and Appeals Case OfficerContract Status: 12 Months Fixed Term ContractSalary: £25,423 - £29,910 plus benefitsLocation: 23 Portland Place, London W1 - Currently home based due to Covid 19 Lockdown measuresWorking life doesn't always have to be 'nine to five' and we support flexible working wherever possible. No promises, but please chat to our resourcing team about the flexibility we could offer for this role. We are continuing to review our ways of working, and our return to our offices in the coming months will be gradual and considered, with the well-being of our teams as our primary focus as well as moving forward with incorporating remote working into our future. About us
Our vision is safe, effective and kind nursing and midwifery that improves everyone's health and wellbeing. As the professional regulator of more than 725,000 nursing and midwifery professionals, we have an important role to play in making this a reality.
Our core role is to regulate
. First, we promote high professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate when nursing or midwifery care goes wrong - something that affects less than one percent of professionals each year.
To regulate well, we support
our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work.
Regulating and supporting our professions allows us to influence
health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.
Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation About the role
We are the Registrar and Appeals Support Team. We deal with applications for registration where a health or character concern has been identified.
As part of the role you'll manage investigations in order to gather evidence before preparing a report for a decision maker to consider. You'll be in touch with applicants, registrants, employers, other health professionals, the police and courts service.
Every day will be different, as no two applications you deal with will be the same. We are a small and close knit team who work hard and take pride in exceeding our KPI targets. You'll have a planned induction and we will strive to provide tailored training opportunities to further your personal and professional development.About you
- Experience of conducting investigations in a regulatory environment
- Ability to gather, assess and analyse evidence
- Preparation and presentation of high quality written reports
- Experience of proactively managing a portfolio of cases
- Managing competing demands and meeting deadlines
- Educated to degree level or with demonstrable investigation experience
- Professional Regulation New Ways of Working
We are changing the way we do things. We are currently in the implementation stage of our new ways of working. This work will move us towards a process that supports better patient care by encouraging openness and learning.
We are putting people at the heart of our new ways of working. That is why we are improving our current processes and providing information on the support that is available for patients, service users and families with our dedicated public support service.
Moving to our new ways of working will allow us to be a compassionate, fair and transparent regulator. We will aim to make the best decision, to enable better, safer care for people in the future at the earliest opportunity.Why work for the NMC?
Our people are at the heart of everything we do. We aim to recruit the right people in the right places and we value the contribution they make to the success of our organisation. In return, we offer a comprehensive and competitive benefits package. To find out further information, please look at our benefits page.To apply
For more information about the role please read the job description and the person specification.
Please click on the apply button at the top or bottom of this advert, where you will be taken through our application process and asked to submit your experience in line with the criteria detailed in our person specification, the job description and advert. Please note, we do not accept incomplete applications or CV's as part of our application process.
For any application related queries please contact Closing date for completed applications:
Sunday 23 May 2021 at 23.59Interview Date:
3 and 4 June 2021Please note, if we receive a high level of applications, we may choose to close this advert early. We encourage you to complete your application as soon as possible to avoid disappointment.
Interviews will be held on a virtual basis and this will include a video interview, and possible telephone interview and/or on-line assessments. Again, all details of this will be given to you if you are shortl